Contact Hotel Frenzy Support
Company Name: TECHVISION PTE. LTD.
About: Welcome to the Hotel Empire! Different doorman and waitress stories are staged
here everyday! Are you ready for it?
Do you want to be a successful Hotel
Empire Tycoon? The most real hotel scene, the most fashion home design and the
most delicious food will make you feel the hottest hotel mania and cooking
fever! From small hotels to luxury hotels, fast food to top food, open your
hotels all around the world and write your hot.
Hotel Frenzy Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of TECHVISION PTE. LTD.
Verified email ✔✔
E-Mail: casualjoygames2022@gmail.com
Website: 🌍 Visit Hotel Frenzy Website
Privacy Policy: https://casualjoygames.com/privacypolicy/
Developer: Casual Joy Games
4 Most reported problems 😔💔
I've been playing a while with no problem, but recently it's become very glitchy. Causing me to lose a bunch rewards. I've let it go for a while, but now I've had enough. Today I checked to see how long it would be till I could receive my daily ad rewards. I had a little over 3 hours. So I came back 4 or 5 hours later and it was as if I'd already recieved them. It showed I had to wait 22 hours. I know for a fact I never got them because I'd been off of my phone the entire time. I don't have children and noone else had access to my phone. It took away all of my daily bonuses. Is this even fixable? It should be, but I have no idea where to go to get any assistance.
Stuck on another level and used all of my powerups
by Mscheleg
UPDATE:
I received a response giving me the spiel about the game being challenging but that’s not the issue here because I’ve used all three power ups and had the auto room clean and refresh patience to use at the same time, and several times it was on the speed level. Either the game is cheating or there’s a glitch because there always either not enough customers coming, or not enough customers requesting food or not enough customers getting gifts or going to the fortune teller. ALWAYS! AND It is always within 30 coins of the goal that I fall short. For two weeks straight! I am not an idiot. This is not working! And I don’t get enough diamonds to get power ups because I’m stuck and why would I purchase them with real money if the ones I received for free didn’t work.
Stopped earning stars and no game support!
by Gina8892
This is a fun game but there are obviously many glitches. My game has stopped earning stars to get to next levels. I’ve reached out to support 3 times (each time taking 3-4 days for a response) When I do get a response, it’s like they didn’t even read my message. They simply ask “What can I help you with”. I tell them the problem again and 3-4 days later get another message back “What can I help you with” My guess is that they don’t have a fix for the glitch but instead of being straight up, they hope you just go away eventually. I don’t usually write reviews, but this is what their tactics got them- a bad rating!
Not working at all
by Starzzz79
I was really excited to try out this game but I can’t get it to open. It loads to 7.5% and then sits at that number until you see a wheel spin. After that spins for a minute, it goes back to the beginning screen picture but there’s nothing for you to press like a play button.
I’ve tried uninstalling and reinstalling it, restarting my phone, even restarting my router, though so knew that wouldn’t work because everything else on my phone works. I even installed another Hotel game this company offers and it too wouldn’t load or open. Once it actually works, maybe I can enjoy it and review the actual game.
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