Contact Pocket FM Support

by TWC Disappointed App User

RIP OFF!!! I bought the membership, the app said it would unlock all the episodes with a vip membership, I was getting about 3 episodes a day with the free version then I bought a $60 a year membership so I could finish the book. I have time to listen to 6-8 episodes a day they’re only 5-10 minutes long. About 2 weeks ago I started getting 1 episode every day to every other day, (average 6 minutes each), I figured it would pick up again, now there’s been NO EPISODES for 6 days & ppl are saying in the comments they ended it. What with no ending??? With no announcement??? I see on the front picture of the novel it no longer says “new episodes daily” so I guess that’s it. Is that how this business is run. I could have saved myself $60 with the free version & still had the same experience…I want a refund…I’ll delete this app it has no use or value. I guess I have to contact Apple to see how to go about getting a refund. I had a hard time giving this app 1 star. If y’all are enjoying the app save your money & keep the free version I was much happier with that.

by Say Funky

I downloaded this app to listen to the stories when driving to and from work, cooking or lying in bed trying to sleep. The stories are so nice that I find it very difficult to put down, even at work I put on my ear buds continue to listen and do my work at the same time. But the bad aspect of the app is the stories are halfway done. The first book I listened to is ‘Accidentally Yours’ very interesting but unfortunately it only stopped on 218, this after buying more than enough tokens, I thought maybe I was doing something wrong, so i went ahead and got the second book ‘ Billionaire Accidental Bride’ , this one stopped on page 441. This is after paying a whopping $100 for tokens in order to prevent any kind of interruptions but behold I never got my money’s worth. I later got to know that ‘Billionaire accidental bride’ is over a thousand plus pages , this is from another reader. My thing is if you can’t conclude the stories why make people pay, this app is just ripping innocent people off their hard earned money. Am highly disappointed.

by Itzzelsie

Okay so the story about the accidental bride was actually pretty interesting, so that’s why I’m giving two stars. However, waiting for a new episode is the problem I’m facing. It says “Free tomorrow, Get Pocket VIP to play Now”. So ofc I waited a whole 24 hours, but still wasn’t able to read. I gave it the benefit of the doubt and waited another day, making it 48 hours. Still not able to unlock. I just want to listen I’m not paying for anything. It’s about to be 72 hours since I’ve listened to the last episode and I’m so close to deleting this app. Update 9/3/21: Still haven’t been able to read. I read many different stories thinking that Accidental bride was just not working, but I couldn’t unlock any new episodes after weeks. Changing to 1 star.