Official Status
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4 Reported Issues: 😵🆘🛟🚨📢
First time on the app and I’m just going to go through the relationship thing and then it kicks me off the account and when I try to log in it just says parse error unrecognised token also try to sign up with same email and says the same thing
We have both created our accounts and then we try and send eachother the thing to join eachothers and it doesn’t let us join. It takes us to the button on the bottom left. We have sent it to eachother numerous times and it still won’t let us join eachothers.
Me and my partner are experiencing issues in the relationship section for instance I can't see that we've answered daily questions but she can and sometimes it will be the other way around and the I'm in the mood isn't sending alerts to either of us
Attempted to open app, got trapped in the landing screen. Checked app store and it needed updating, but when I attempted to reopen it I had to log back in. Unfortunately, the code to do so is not being sent to my email or phone. I've checked all inboxes, including spam
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Common Official Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Official app on iOS and Android devices. Solve all Official app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Newel Corp, developers of Official.
We’re the ones that do date night right and help strengthen the connection between you and your love. That way, you keep your partner happy, your friends jealous, and you look like a love expert. A joint calendar to help you and your partner to keep track. Mood check-ins, so you can see how your partner is feeling (no mixed signals here). Well? You’ve swiped through what seems like everyone in your area, found your match, and now you get to delete your old dating apps. Yay! But now what? Date ideas that you and your partner can swipe through. When you match, you can book the date through Official ! When they say there is an app for everything, we’re Official for couples. Get rewarded when using Official to earn points and level up! Well, let us help you answer that: meet this app. Oh yeah, we’re not kidding. So, how do we do it? A feed where you can post your dates, and see what your friends are up to. What’re you waiting for? Download this app NOW! You know, so you never forget again. Your partner will thank you (trust us, we’re professionals).
