Company Name: Matryoshka Games (CY) LTD
About: The rescue team led by the brave Jessica is in a hurry to help everyone and help
the city to regain peace and order! Walk the whole adventure with her and
acquire new friends and a cheerful mood.
Help
Have you ever dreamed of becoming
a rescuer and helping people? It's so great to swim in the rays of gratitude of
the city's residents! This game gives you a chance to make this dream come true!
Now city residents are in a panic.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Matryoshka Games (CY) LTD
Contact e-Mail: support@matryoshka.com
E-Mail: support@matryoshka.com
Website: 🌍 Visit Rescue Dash Website
Privacy Policy: https://matryoshka.com/policies/PrivacyPolicy_MatryoshkaGames.html
Developer: Matryoshka
https://www.facebook.com/rescuedash/
by Cawsv
I understand ads to support the game. First of all, the rewards that you now get for the event where you finish 5 levels are pathetic. It used to be 24 hour of lives and a little bit of money which I was neutral on. Then it went to 12 hours of lives, 15 minutes of the help that generates supplies and coin. This one I loved. Now you only get 10 minutes of that help and coin. The problem is now there are ads after every level and you only actually get to use that help for about 5 minutes because of the ad interruption. The ads quite often malfunction and when they do, I have to play the previous level again. I usually only have challenge levels to play. I am assuming that they are randomly generated by the game but it seems that I only get the super hard levels which sometimes take days to be able to beat. Even with the difficulty, I get the same levels over and over about once a week which is boring. We also used to get a chest we could open every 2 hours and now we only get it sporadically. Sometimes I can get 5 for the whole day and other times it only appears once. This game used to be fun but with the rewards getting to be lame and the ads, you have lost me as a player. It is also obvious by reading the reviews with the same complaints and the lame excuses that you do not care about keeping the players you already have.
by FallabeC
I have seen more complaints about paying real money in the game more than any of the reviews here. That’s because what’s being said over and over by many said is true.
You never accumulate enough bonuses and coins. It’s always extremely limited. Makes the levels more difficult and they are already MORE THAN challenging.
Time on the level and in-level bonuses and tasks in the level are set up in a way that almost forces you to buy with real money.
Everything takes so long..some tasks wasting more time than necessary. Characters that are already at a piece on the board, for some reason, don’t do the task and it waits for another “clone” character (who equally can do the same task) to run across the board, which wastes time..all the while there was a character already right there at the task you need to get done.
Prices are quite expensive for so few coins. I have seen the complaint of pushing to purchase over and over again. This will seemingly, NEVER be changed.
It was fun for a short time and now levels are getting nearly impossible. Resources needed to complete levels at the end suddenly all come up as resources you don’t need, all the while the time is running out. Expensive pricing and pushing to buy coins is a HUGE complaint being ignored and many feel exactly this way.
by Bssyldy
This is a game that can be fun however when you make it so difficult that it takes days to advance to another level it takes the fun out of it. They don’t offer any rewards and when they do the developers made it so difficult and to get them. There are some levels in the challenge mode that stop giving you the items you need to open doors or save rage victims. So what are you suppose to do when the newspapers or food isn’t being offered and the time is still ticking? Your men are literally just standing around waiting for food and supplies to open doors or save victims. This game is a ripoff and I have deleted it and told several people not to even download it. It’s useless and a waste of time. The sad thing is other comments were made but the developers don’t bother to even make changes. They are crap just like this crappy game. DELETE