Afro app not working? crashes or has problems?

Afro Status

Last Updated on 2024-02-08 by LUTAAYA IDRIS

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3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

Connection

50.0%

Account

25.0%

Something else

25.0%

problems reported in the last 24 hours

24 hour clock ⏰

1 Reported Issues: 😵🆘🛟🚨📢

Gerald

2023-03-21

Downloaded the Afro mobile app but it’s not opening

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Have a Problem with Afro Mobile? Report Issue

Common Afro Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Afro app on iOS and Android devices. Solve all Afro app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Afro iPhone Issues and Solutions

Afro iOS app crashes, not working, errors
Afro iOS app network issues
Afro on iOS has black/white screen

Afro Android App Issues and Solutions

Afro has errors/crashing/not working
Afro server network connectivity issues
Afro has black screen

Afro iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Afro app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Afro app crashes or not working on Iphone (iOS):

Close and restart the Afro app on iPhone
Update Afro app to the Latest Version for iOS
Uninstall and reinstall Afro iPhone app
Update your iPhone to the latest iOS version

Fix Afro on iPhone unable to connect to server/internet connection issues::

To resolve Afro network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Afro black/white screen (blank screen) on iPhone:

Follow the Afro iOS app troubleshooting guide Here →

Afro Android App Issues and Solutions

Fix Afro not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Afro app issues:

Force Stop the Afro App
1. On android, goto "Settings" » click Afro app. » click "Force Stop".

Update Afro to the latest version on PlayStore

Clear Afro App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Afro app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Afro.

Fix Afro unable to contact server/ Afro internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Afro » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Afro » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Afro on android.

Solve Afro black/white screens issue on Android:

Follow the Afro android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at LUTAAYA IDRIS, developers of Afro.

About this app

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