Contact Brass Support

please refund a wrongful debit on my account . i have applied for a refund but no response . kindly attend to asap

Hello , I just miss-click and pay 27€.Can I get my money back ?

I’ve read the comments and sadly happened to me. Same confusion. I demand a full refund!

Hi Good day! I downloaded the Brass- Icon Themes and Widgets app and I chose to subscribe for the yearly plan with full expectations that it will change my device display as what you guys offer and promote with your app.I want a full refund for this since I already unsubscribe the subscription after knowing all this incident.Now, how to make a refund for this? I already went through apple to request a refund but they kept on saying that I’m eligible for the refund. Why? I’ve only have it for about less an hour.

Hi Good day! I downloaded the Brass-Lockscreen Widget app and I chose the weekly payment but it was automatically deducted the whole amount of 1 year subscription on my debit card with last 4-digit account number of 2267.I already want a full refund for this since I already unsubscribe the subscription after knowing all this incident.Now, how to make a refund for this? Thank you for your understanding and hoping to address this matter as soon as possible.I already sent a message at nikolo2020sommer@redacted

This app did not make it clear that it would take money out of my account immediately. They said I would get a free trial but I would have to cancel it before they start charging that is not what was done. I need a complete full refund.

I’m reaching out in regards to a refund for the Brass app, on the website it says this was the best way to reach out to you. I’ve undergone several issues with this app with 1. Being misleading. I was unaware that I’d be charged $24 when I wanted weekly charges and 2. My phone has had several issues with the touch screen where I can’t access any apps forcing me to do a force restart. It would be greatly appreciated if this could be resolved

The subscription was very misleading, I’d like a refund. I was told I’d be paying 2.49 a week and £23.99 was taken from my account. I CANNOT afford this. Please help

Hi, I thought it was weekly payments like it stated not 23.99 in one take. I’d like a refund as this app isn’t for me

I downloaded the app today and was going to try it out so did the .47 a week subscription to try it out, but it charged man $25 and I need that money back please

I need my money back. Absolutely outrageous how you can say that it's $0.50 then take almost $30. I demand a full refund

You did not make it clear that you would take £23.99 immediately from account your information is not Clear enough on your poxy app and now I have been charged £23.99 and that’s money I need To feed my kids so I want my full refund paid back into my account

Add said I’d be charged .47 cents a month instead it charged me 24.49. I jus my want my refund . Wasn’t happy with the app overall

Hi, I’m requesting a full refund for the app subscription. I agreed to pay weekly, not yearly and you have taken out $40 from my account. Further more, the app doesn’t replace the original icons and just links back to them which is not made clear before Subscribing. I have unsubscribed and am just awaiting my refund. Thank you Maxine

Please refund me my money didn’t say nothing about 26$ Smfh please thank you

Exactly what everyone else is complaining about. It told me it was charging a dollar and charged me $25. I am demanding my money back

i downloaded it april 30th, i think. n i just wanted to try it out to see if i liked it. i didnt but it was going to make me pay about $.50 a week yet it charged me $26. i didnt have enough in my bank account at the moment and i didnt realize what it did before i deleted thw whole app so now from the end of april till now im still not able to download anything on my app store bc i didnt have enough money on my account therefore i can download the app again to try and cancel my subscription

I want my money back asap! Thought it was going to charge .47 weekly but you took 25$. Make it clear next time!

i am struggling with money right now and instead of $0.47, it charged me $26. i’m so frustrated and would like my money back. i’ve already tried to restore the purchase many times but it hasn’t worked.

I had the same problem where I thought I was paying weekly but it charged me yearly. Furthermore, I thought the icon would already be linked to the apps but it did not and nowhere in their description does it mention that. Please refund me my money.

I signed up for the weekly subscription which was a few cents but they charged me for yearly!!!!!! $25!!!!

I want my money back!! 0.37 a week? More like 25.00 one time payment! Give me my money!!

i want my money back and i’ve already cancelled my subscription

I would like my money back .

The application is total fulling us. They shows 0.65$ per week and charged 40$. I want my money back. Completely useless app

I downloaded the app today and was going to try it out so did the .47 a week subscription to try it out, but it charged man $25 and I need that money back because I am struggling with money and just be charged the $.47

my phone recently got hacked and a purchase was made from your app/website is there anyway I can get that money back, if so that would be amazing because I’m struggling with money and I need the money that was spent, please get back to me ASAP

I accidentally bought the 6.99 subscription and I want to get my money back immediately!

I need my money back it charged my account $25.96 like I don’t want this shit

I’ve had the app less than 24 hours. Can you please work with me about the issues. Because I don’t think that is okay to be seriously overcharged.

I purchased a 1 week subscription for around 1.25$ and it charged my account with 25$. Honestly the app was kind of a let down. I would like my money back and would like to only be charged with the 1.25$ I paid for. This is outrageous and bull crap.

I accidentally purchase the wrong subscription I tried to do the weekly one but it gave me yearly instead and I don’t want it for a year is there a way to cancel and get refund cause I don’t want yearly plan

Good morning, I just downloaded brass custom app icons last night . I noticed different teams only has limited app icons that will change and regardless of which theme I download I get no notifications on the any of the custom icon apps . I did not do the trial because I seemed so confident in this would be such a great thing that I went right for that yearly savings option . I’m a bit disappointed. There anyway way For a refund I’ve Had it less than 24 hours. Any info helps thanks