Contact Woofz Support

I signed up for the training program a couple of weeks ago & purchased the book. I never received it. My iPad just offered me a free type program for seniors that is 80 percent off. I was signing on to this & I am already enrolled & can’t double pay. What should I do?

Charges of 38.95 are showing on my card. I did not sign up for a subscription with them. Please cancel!

Please cancel my subscription and issue a refund for the recently billed $38.95 this month.

Even this trouble shooting site seems difficult to manage. I have been charged $40.00 for 5 months for a service I thought I had cancelled. Hoping this is stopped and trusting I will be reimbursed for the 5 months of service we have not used

My husband just informed me that we have been charged $40.00 per month since April for a service we have never used and thought I had cancelled. There is no customer service phone number and I find the website terribly difficult to navigate. Please discontinue these charges and I am hoping we can have $200.00 in charges removed as we have never used the Woofz service. Hope to hear back from you. Darlene Neidlinger

I need to correct my last email. I paid for one week a lot. I created a logon when I logged on all I got was a emoji dog. There’s nothing on The else on the screen. I tried installing the app. Same thing I gave up in frustration. My daughter keeps saying it’s a cool app so I tried again this week exact same thing happened except this time it wants me to create a logon and then when I do, it tells me when already exists from last week. I don’t wanna have to create another email account just to sign on to this app. Please advise you have my email. My phone number is 310-614-6532.

I’ve paid for and installed your app twice. Once I bring it up, all I get is a dog. No place to log on nothing I have a iPhone 16+ please advise.

I was charged for a membership when the advertisement said it was free. Please refund my account promptly and cancel any subscription immediately. Thank you.

I did not sign up for your services and want my $48.93 refunded

I have changed my password 3 times and it keeps saying "customer not recognized" I want to cancel my subscription and no one is getting back to me. Why do you have to make it so hard to get service or access my account???

Please cancel subscription and refund my money .

I cannot establish an account because my email has already bee used

Que tal, no me aparece mi suscripción y aparte me cobraron un paquete que nunca.solicite

I have been trying to cancel my subscription for 2 months now. I does not show up in my Apple subscriptions. I am being charged $39 per month. It looks like this is a common issue. Please help. I would like 2 month refund and to cancel.

I want to cancel this subscription. Please cancel this subscription effective immediately. My account has been debited. I thought it was for a free trial.

I was charged on 9/24/23 for $49.99 but then again on 9/24/23 for $9.99. What is the extra 9.99 for and when does my subscription end? Also, I do not want it to auto renew. Will the info always be available for me in the app that I used for the initial subscription? Karen 410-960-8766

Paid $29.99 for subscription but wants me to buy more before I even get into the app

Please cancel this I no longer need it doggie died.

Paid $29.99 and can't get into the app. Wants more money. Please cancel or fix problem

I do not remember buying this and have never used it. Please refund my account immediately Nina James 7189093698

I am trying to cancel my account and I am told I don’t have an account however I’m going to be charged again on 23rd of feb. How do I cancel

You charged my bank $29.99 after my three month trial ended. I have had nothing but problems with this app and now you charge me again! I want my account refunded immediately! Contact me ASAP to resolve this issue! You can call me directly at (951) 733-6590!

Bonjour Madame Monsieur, Mon fils ayant acheté l’application pour trois mois il y a 2-3 jours, je demande le remboursement intégrale de la somme de 29.99€. Comme le stipule la loi de la consommation, j’ai le droit à un délais de rétractation dans les 14 jours. Merci donc de procéder à l’annulation rapidement. Identifiant Apple : robinle57@redacted Bonne soirée

I accidentally made a purchase of 29.99 in which i did not want to make . Even then after trying to find a way to contact customer support the app has a hard time loading up for me . I see no reason for me to have the app either . I would definitely like a full refund .