Guide étudiant app not working? crashes or has problems?

Guide étudiant Status

Last Updated on 2022-02-16 by Sorbonne Université

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Common Guide étudiant Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Guide étudiant app on iOS and Android devices. Solve all Guide étudiant app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Guide étudiant iPhone Issues and Solutions

Guide étudiant iOS app crashes, not working, errors
Guide étudiant iOS app network issues
Guide étudiant on iOS has black/white screen

Guide étudiant Android App Issues and Solutions

Guide étudiant has errors/crashing/not working
Guide étudiant server network connectivity issues
Guide étudiant has black screen

Guide étudiant iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Guide étudiant app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Guide étudiant app crashes or not working on Iphone (iOS):

Close and restart the Guide étudiant app on iPhone
Update Guide étudiant app to the Latest Version for iOS
Uninstall and reinstall Guide étudiant iPhone app
Update your iPhone to the latest iOS version

Fix Guide étudiant on iPhone unable to connect to server/internet connection issues::

To resolve Guide étudiant network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Guide étudiant black/white screen (blank screen) on iPhone:

Follow the Guide étudiant iOS app troubleshooting guide Here →

Guide étudiant Android App Issues and Solutions

Fix Guide étudiant not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Guide étudiant app issues:

Force Stop the Guide étudiant App
1. On android, goto "Settings" » click Guide étudiant app. » click "Force Stop".

Update Guide étudiant to the latest version on PlayStore

Clear Guide étudiant App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Guide étudiant app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Guide étudiant.

Fix Guide étudiant unable to contact server/ Guide étudiant internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Guide étudiant » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Guide étudiant » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Guide étudiant on android.

Solve Guide étudiant black/white screens issue on Android:

Follow the Guide étudiant android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sorbonne Université, developers of Guide étudiant.

About this app

Elle vous permet d’accéder rapidement aux principales informations dont vous aurez besoin pour réussir votre vie étudiante. Guide étudiant est l’application officielle du guide étudiant de Sorbonne Université. Bourses, logements, carte étudiante, santé, sport, culture, associations, contacts, etc… découvrez la multitude de services mis à votre disposition.