Contact Crime Junkie Fan Club Support
Company Name: Podcast Fan Club, LLC
About: Crime Junkies, we’ve built a Fan Club app JUST for you. You won’t just be
listening to Crime Junkie… you’ll be experiencing it in a whole new way.
Crime Junkie Fan Club Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Crime Junkie Fan Club. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Crime Junkie Fan Club. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Podcast Fan Club, LLC
Read 6 Customer Service Reviews 😭😔💔
the app is terrible. it stops sometimes a dozen times during 1 episode. I have to shut down the app and reopen it and it never keeps my place, always going back 10 minutes or so. it also does not save my preferences so every single time I click on bonus content I have to click oldest first and hide played eps. every. single. time.
Despite having paid and joined patreon the fan club page keeps telling me I am not a member. Please help!
I am very very frustrated. I’m trying to cancel my subscription to Crime Junkie. I thought if I subscribed and paid the money I would get access to some podcast that I didn’t already have access to for free. I was wrong. That’s a very stupid pricing model. I would be happy to pay you money but not if I get nothing in exchange. Please help me cancel my stupid subscription to this horrible service.
Love the app, HATE the bugs
by ChelBroadwater
The ONLY reason I’m giving this one star is for the bugs. I have listened to every episode available on Apple Podcast but wanted more content so I thought what better time to binge old episodes? I also paid for the annual membership where I got the whole backlog of content that I hadn’t been able to listen to before. However, the bugs are insane! The app crashes like 12 times before I can ever make it through one single episode. It’s so frustrating. Like commenters before me, you have to search through and find what episode you were on AND the part that you were at in that episode. It doesn’t pick up where it leaves you off when it kicks you out. It drains your battery in no time so make sure you have a charger with you. I also tried messaging within the app before leaving a one star review because it’s not the podcast I dislike or the hosts. It’s just the app itself. I don’t even care that it’s the only place to listen to new episodes. I’m just so over having to restart whatever episode I was on (if I can find it) when the app crashes on me. It happens when I’m connected to WiFi, when I’m not connected to WiFi, when I’ve downloaded the episode, when I haven’t. Doesn’t matter. I’m lucky if I make it through one full episode without it crashing and in order to make it through one it will have definitely crashed several times before. I hate it.
Glitchy app and slowwwww tech team
by ThisBitchRightHere
The app glitches a lot and the tech team is very slow to fix the issues and seemingly does not care one bit. As a paying member of the fan club, it’s super frustrating to not be able to access what I’ve paid for. The app shorts out every few minutes, logging me out and losing my spot in whatever episode I was listening to. Additionally, the app itself is incredibly NON-user friendly. I love Crime Junkie, but I’m a bit upset at the tech team’s lack of care in emails and in general about fixing the app. It makes me feel like they’re just taking my money since I can’t even access the app and no one seems to care. UGH. Crime Junkie should refund September subscriptions if they want to keep their fan base. Feeling weirdly taken advantage of and then brushed off in this whole situation
Rip off and buggy app
by Belle345
I was a Patreon member for quite awhile and really liked it. I liked that we could listen on whichever podcast app we wanted to. More importantly, the ability to access backlogged episodes for a monthly fee. Forcing people to pay an expensive annual membership to access old episodes is so disappointing. The previous $20 a month was pretty expensive but at least we got to listen to older episodes. So many podcasts have patreons where you can listen to hundreds of old episodes for only $5-$10.
The app itself was buggy and not user friendly.
I absolutely love Crime Junkie, it’s my favorite true crime podcast and I’ve been to their live show and bought merch multiple times. However I’ve canceled my Patreon and I will just stick to the free episodes.
Have a Problem with Crime Junkie Fan Club? Report Issue
Why should I report an Issue with Crime Junkie Fan Club?
- Pulling issues faced by users like you is a good way to draw attention of Crime Junkie Fan Club to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Crime Junkie Fan Club customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Crime Junkie Fan Club.
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