Contact Survivor!.io

Contact Survivor io Support

Published by on 2023-12-18

About: Dangerous zombies are attacking the entire city! The city is in peril! Awakened
by the trial of dreams, you've no choice but to take on the heroic mantle of
saving the city! As a human warrior with unlimited potential, you and other
survivors will have to pick up your weapons and battle these evil and dangerous
zombies! The horde far outnumbers you - any slip-up and you'll get caught in
dire straits! Faced with crisis, you mu.



How to Contact Survivor io Customer Service/Support

Survivor!.io Contact Information

Listed below are our top recommendations on how to get in contact with Survivor!.io. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Survivor!.io. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of HABBY



Verified email  

Contact e-Mail: [email protected]


100% Contact Match

Developer: Habby

E-Mail: [email protected]

Website: Visit Survivor io Website

90% Contact Match

Developer: Kongregate

E-Mail: [email protected]

Website: Visit Kongregate Website








Reported Issues: 13 Comments

4.8 out of 5

By JULIO

1 week ago

Hola julio chung, usuario id: 69599608. Hoy domingo cerca de las 21:00 hs. En el evento actual "pesca polar" intercambie una cantidad de tiburones a 2293 a un usuario llamado jadeyneko y no lo veo reflejado en monedas de intercambio. Por favor serian tan amables de solucionar este inconveniente y brindarme las monedas correspondiente a la gestión. Verificar logs de sistema.

By Royner

2 weeks ago

I have a big problem, everiytime that i finished a game, it says that im using cheating apps to get more awards or something like that, i have tried to solve the problem but i just can not do it, please help me :(

By kayla

2 weeks ago

i’m currently in 11. armory warning and it keeps saying data error. i’m completed the level multiple times restarted my app and have already put in a complaint.

By Carlos Santos

1 month ago

Hello. My name is Carlos, I recently purchased the game of survivor.io with a nickname of Dartack in my old phone. When I switched all my information to my new phone I lost everything from my old account, and I had spent a lot of money in the game. I was wanting to reach out with you guys to see if there’s any way I could get back my account with everything that I’ve already had on it or if there’s something else we can do to recover all my information

By Wolfgang Maurischat

2 months ago

PlayerID: 84348100 HI🙋🏼‍♂️ Today I was sitting on the train and supposedly had a bad internet connection. I rolled the dice in Snowsteps Toward Spring and it jumped over some chests marked (also a red one)😮‍💨 Second: Doesn't one get 20 chests when going from lv.150 to lv.170 which I did today? Sorry for bothering you with such a small affair! I just don't wanna miss out on the prices🙄😁 Thanks in advance and successful dragonyear to all of you!🐲 Kind regards from Norway🕉️ Wolf

By Steven Kalohelani

3 months ago

Hi, I wanted to ask if there’s a way you guys can help me recover my old io account , I had a Samsung then but lost it and have an iPhone now , I was really far in the game would hate to start over after all the money I spent , I don’t remember my name as sighted in, also my had emailed you before from same email I need to get back that game name info

By Elias Chong aka effective

3 months ago

Dear habby I opened the s tier equipment box multiple times and did not get the item i put on my wishlist either time i got S grade gear. Please refund my gems spent and fix this issue. My user id is 22878038 Thank you, Elias

By CATnips

7 months ago

Hi, can you put in a function where you can turn the Astral Effects On and Off, please? Also, this may have already been fixed, but this is for Catnips' Divine Destroyer: Having all of the drone parts and merging the drones to get either the black inquisitor or the white saviour, and then running into a chest resulted in me getting a Destroyer and no the divine one, I lost my healing drone then, please fix if the bug is still there, thank you very much. Great game btw, I got the omni gravity, so you can imagine how much I enjoyed the game to spend all that time to get it.

By Coolbob

1 year ago

I’m stuck in the trials and there’s no back button to get to all of the trials

By Zach

1 year ago

hi Survivor Io customer support. I’ve been enjoying the game and i realise my I’ve connected my employer email address on my Game Center. Question : can you help on transferring my game data to my personal email on Game Center? I’m worried if i change my Job, my company email maybe removed. Please kindly assist with thanks.

By jackson627293


Needs balance

Honestly having a really fun time with the game its just that i finished the first stage with pretty much ease then i got to the second stage mostly easy until the end when the giant centipede that has more aggression than any elden ring boss i got killed in 5 hits with 50 percent damage resistance and he charges quickly so it’s basically impossible to avoid getting hit even with the max lvl shoes for 50% speed I'm just completely lost this boss is way to hard for stage 2 Pt2 i still completely agree with what was said above but now that I've played more i truly resize how unbalanced and unfair this game is the rng factor is fun but if you get unlucky the game is physically unbeatable the range of enemies and the environment of the game just stays the same basically. its pretty sad considering how diverse other games by this developer are i just dont understand why there are basically 8 weapons upgrades to chose from its legit use the same stuff every single game or you lose i think more items weapon’s and or more events would make this game much more enjoyable. I only rate 1 star until game is fixed i think it has so much potential tho it’s really fun to be honest just frustrating to do the same thing over and over to gain no progress Part 3 this game is awful and a complete waste of time Im going to shoot myself



By theabc'👌


Wish a real developer would see this and reply not a Bot

So the game is good in generality but the problem with it is if you get disconnected or something happens with your internet it will just not save anything that you’ve just done and this happened like 4 times In one day where I would clear the trials and everything but I got disconnected from the internet for some reason and it didn’t save or give me any rewards at all and don’t even get me started on how the shop is completely trash with you being able to spend the same amount of gems on two different chests but one is somehow better than the other even though they rarely ever give better loot than the lowest level chest in the game like come on. On top of that the fact that I can spend 300 gems which equates to about $2 on the highest level chest in the game and get the same loot as the lowest level chest in the game and it’s not even uncommon that you do so. Then there’s the fact that if your game freezes or crashes or just stops working and you have no more stars to start a game but you were already in one it won’t let you resume from where you were effectively ruining all the progress you had even if you were literally a millisecond away from winning. So overall a fun game for a good minute until you actually start to pay attention to detail and realize that it’s kind of a sloppy mess of a game that feels like it was thrown together in a week by someone in their bedroom.



By as1anprodi9y


What happened with the WC event

So once Argentina won, and I bet 850 scarfs on them, they never updated the game so then I would receive my tokens. And when they do, they only gave us less and a day to use them. LIKE WHAT???? Yk how much work and time I put into earning those to use. Not only that but saving thousands of tokens??? Just to lose it all and be given a small amount of 2000 coins ( which is less than when they give you for daily free coins in the shop which is like 6 times more.) stupid game. Weeks wasted. They should’ve given Atleast a week for everyone to actually get to use their tokens. Trash game event ruined my experience. Edit: I did pay attention to the event. I literally came in every day. 11pm on the day Argentina won WC, I checked in again because last time I checked in at 5pm after they won, I was expecting for the tokens to be distributed but they hadn’t yet. At 11pm that day it still wasn’t. The next day I checked in at 2pm and it still wasn’t. The day after that (2 days since WC finals) I checked in at 10am and boom, the event had dissapeared and the exchange was gone. Not even 20 hours in between and the apparently the game distributed the rewards and let the players exchange. That’s stupid. Exchanges on any game for events always are Atleast 24 hours. This one wasn’t even close to being 24 hours and it closed the exchange.




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