Contact SongPop® - Guess The Song

Contact SongPop Support


Company Name:

About: From the creators of SongPop comes a brand new way for you to compete with Music
Lovers from All Around the World. Challenge your friends with more than 100,000
real music clips from your favourite artists and much, much more.



SongPop Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of FreshPlanet Inc.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit SongPop Website

Privacy Policy: https://www.freshplanet.com/privacy-policy

Developer: FreshPlanet





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5 Most reported problems 😔💔

4.5 out of 5
Donald H Dallmann
2025-09-29

The ads run with text reading 'SongPop' in the upper left corner. The ad runs, but no 'x' or any other closing option appears. I have exit the fame entirely and reload to play another match! Is this issue currently happening an/ or is there another issue? Please let me know - I NEED to play. Thank you

Dan
2025-08-18

Songpop guess the song is very frustrating. It crashes a lot, glitches too, but the main issue is trying to change one of Songpops default photo to a personal one I'd like to change it too. It will ask for you to grant access to photos & videos. Unfortunately the only options I have is letting the app have access to location, contacts & camera. All granted but there is still no way to change it which is very frustrating.

how do the mighty fall...

2025-03-28

by Astro Banana

my first experience with this company was seemingly a GaJillion years ago when songPop 2 was first released, and their little game called RockOn! was functional... that game was basically an individual journey climbing Up the Stairs to The Stars of Rock ‘n’ Roll... and boy was THAT a great game!! In those days the only two games I’ve ever played on my iPhone was QuizUp and RockOn!; as of today both of those games are gone. I recently started playing SongPop 2 again, and it’s OK... although I was really surprised at the push push push towards “premium” privilege and (more importantly) monthly subscription. So I probably should not be surprised at how completely obnoxious SongPop 3 is. It has NONE of the charm of SP2 or even of RockOn!; it’s simply a head-long ride into “pay us money!” “pay us money!” “pay us money!” “every month!” “every month!” “every month!” Frankly I have never said this in a review before however there’s a first time for everything:
SKIP THIS APP COMPLETELY!! It is horrible and a waste of your time, unless you *like* being shamed and made to feel less-than because you haven’t yet upgraded... to a ridiculously priced monthly subscription. For a _game_. _ON_YOUR_PHONE_

Performance has drastically gone down

2025-03-29

by Woodslm

I started out loving to play this game but over the last few months the response has been horrible to the point now where I really can barely play at all. I have tried both from my spectrum wi-fi and my AT&T cellular data basically the same on both. I click on chats and nothing. Sometimes I open the app and the vinyl just keeps doing its animation and the game never loads. Playing a tournament and the icons just soon and soon saying selecting playlist and it never does. Forgot opening the chat screen it rarely comes up. Also playing against and opponent sometimes after I have complete my turn the opponent shows up as still needing me to play, I click on the opponent and it comes up and say timed out on the last song and completes the game so I don’t get credit for answering the last song correctly which I in fact already had done. Oh and forget playing the lives, I gave up on those a few months ago. They really need to improve the performance of this game. So very disappointing especially since I am a plus member and pay

No personalization options and another excuse to charge.

2025-03-30

by NadaTall

I’m probably going to stick with Version 2 and skip this one. I tried it out and found (a) there’s no way to disable the ‘game sounds’ which aren’t part of the music; these sounds are pointless, distracting, and extremely irritating. In Version 2 this noise can be turned off, but not here — hope that feature is implemented soon; and (b) the coins won during each round apparently have to be manually collected, which is both a waste of time and an opportunity for merciless solicitation to ‘upgrade’ to a “premium” level — no thanks. I’ve been playing Versions 1 and later 2 for nearly a decade and paying a monthly premium membership for much of that time. But that loyalty apparently means little to nothing to this company because recently they’ve been pushing an even higher premium membership in Version 2, which I am not touching; and now they’re trying to squeeze more money for Version 3, as soon as I played my first game of this much lower-quality sequel. No thanks; I am about ready to call it quits and cancel my Version 2 membership, as well.




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