Contact GeoGuessr

Contact GeoGuessr Support

Published by on 2023-12-21

About: Embark on an epic journey that takes you from the most desolate roads in
Australia to the busy, bustling streets of New York City. Search for signs,
language, flags, nature, internet top domains, or just about any clue that helps
you to find where you are.



How to Contact GeoGuessr Customer Service/Support

GeoGuessr Contact Information

Listed below are our top recommendations on how to get in contact with GeoGuessr. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact GeoGuessr. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of GeoGuessr AB



100% Contact Match

Developer: GeoGuessr

E-Mail: [email protected]

Website: Visit GeoGuessr Website





Privacy & Terms:

https://www.geoguessr.com/terms

https://www.geoguessr.com/privacy




Reported Issues: 8 Comments

4.5 out of 5

By Jorja

10 months ago

I want to unsubscribe

By Jennifer McCrea-Logie

1 year ago

I have an unauthorized charge on my visa card. Please delete the following visa charge for Jennifer McCrea-Logie: December 13 - Paddle.net geoguessr London. $44.28. Please send me an e-mail at jenlogie@redacted telling me that you have reversed this charge since I do not want a subscription and I do not authorize it. Please note that I do not want any future charges on my visa card. I contacted CIBC and they told me to get in touch with you regarding my unauthorized charge. I do not remember my username or password. My e-mail address may have changed from a year ago. Thank you.

By maria freitas

1 year ago

I would like a refund for the premium subscription. It was accidentaly done.

By Patti Thorpe

1 year ago

I am a teacher in one of the largest school districts in Texas, Conroe Independent School District. My students have used Seterra for years. We cannot access it now. Our tech person said it was because of certificates you have on Seterra which makes it not secure for our school. Could you let me know if you can solve this problem?

By Deniz

2 years ago

Hi there, Geoguessr has taken away £17.73 from me and I would like to know why it has done that and how to get the money back?

By Bje99


Huge bug

Unfinished games doesn’t work. Puts you back at location 1/5 even though it says 2/5 or 3/5 in the top corner. Then if you guess the location of 1/5 it will still think you are at the one you should be at. This happened twice in one game. 1st location i got right it was new zealand. 2nd and 3rd i got right as well. 4th I knew was somewhere in washington but then I had to go do something so i took a break. I come back, hit unfinished games and there I am in new zealand again - same location as map 1 - and I can move freely around, yet it says map 4/5. I guessed new zealand but then it says im actually in washington US like I initially thought, thousands of miles away. 0 points for that one. Next map is somewhere in Asia. I move around a bit then I have to go do something again. I come back, hit unfinished games and im in that same spot in new zealand yet again. So I guess south korea because I learned from my mistake (apparently didnt learn enough though because the same bug happened twice) and it says i was in tokyo, got like 2000 points because i had to rely on the small amount of info i gathered before i had to take a break.



By Greenmovie13GD


Ruined it

This was an incredible game at first, although the options of gameplay were limited. Of course, even though it’s understandable that they’d need money to have this running without ads, it’s easy to just have microtransactions in the background for new powers or features that you can buy. Many games have been ruined when the developers decided that in order to keep it running, the players need a subscription. Subscriptions are the WORST form of purchases that can be available for a game that is free to play originally. A one-time pass is good to have in the background, but it shouldn’t be a subscription, because those are just terrible ways that developers show how greedy they are. You guys ruined this game and while I did originally have fun, it’s been ruined by your new decision. Even if you revert things it’s likely many people won’t come back, as they’re likely playing one of those free-to-play ripoffs of this that are almost identical to yours.



By Yes my toupee is Greek


Update is Bollocks

I used to love this app before the update and would have given it 5 stars. I unlocked 7 different maps and it was a ton of fun. Now with this update it has removed all of the maps I have unlocked and has given you only 2 options, battle royale (or battle bull**** as I call it) and the whole world. No more major cities, or regions I was interested in getting into. I spent many hours unlocking those maps. Beyond that, now you can only had 3 games a day without pouring out money in a subscription plan. Absolutely ridiculous. At least if you want to make money, just show an add every 3 rounds if you want. This is greed by the developers trying to railroad you into paying for their dumb subscription. If there was a way to revert to the old version I would. Until something changes I am going to tell everyone I know to stay away. Disappointing GeoGuessr, very disappointing.




Have a Problem with GeoGuessr? Report Issue

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Why should I report an Issue with GeoGuessr?

  1. Pulling issues faced by users like you is a good way to draw attention of GeoGuessr to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a GeoGuessr customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using GeoGuessr.


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