Contact ASI Access Support
Company Name: InnoSoft Canada Inc.
About: ASI Access is your connection to the ultimate college experience. Use ASI Access
for touchless entry into the Cal Poly Recreation Center and other ASI-managed
facilities.
ASI Access Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of InnoSoft Canada Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit ASI Access Website
Privacy Policy: https://www.innosoftfusion.com/privacy.html
Developer: InnoSoft Canada
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3 Most reported problems 😔💔
Would give 0 stars if possible.
by Trailcrew
Why the university can’t just link gym access to the student/staff polyIDs is a mystery to me. If they want to have an app for joining classes, getting info, etc… ok I guess, but still it’s no better than a mobile web site. I don’t like carrying my phone to the gym, and this app is about as half baked as the last cake my 102 year old grandma with Alzheimer’s tried to make. Waiting for a barcode to appear every time, even if you’ve already loaded it that day? Slow app startup? Buggy login system? You’re in luck, this app has all of these problems and more!
Bad design
by Kars4kidz
This app takes absolutely forever to load in from the green loading screen. The barcode works after waiting 10 seconds and kicks you out occasionally, requiring signing in again. Also, the app does not work unless tracking is enabled, which is weird. The sole purpose of this app was to provide a barcode that changed daily, and it failed to serve that simple purpose.
Cal Poly paid for a bad app
by Killacam53
Not sure who Cal Poly ASI hired to make this app but it is clunky and slow loading times. Not worth whatever they paid, hopefully it was an intern that made it because I know students that could do a better job of making an app like this by themselves. Hopefully Cal Poly pay for an update to make it faster because the hand scanners were more efficient
Have a Problem with ASI Access? Report Issue
Why should I report an Issue with ASI Access?
- Pulling issues faced by users like you is a good way to draw attention of ASI Access to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a ASI Access customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ASI Access.
