Contact ÜSTRA Support
Company Name: Großraum-Verkehr Hannover GmbH
About: Travel smarter within the entire GVH area: Our user-friendly app provides you
with your personal ticket machine at all times. Individual travel information
and current announcements are included.
ÜSTRA Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: app@gvh.de
Website: 🌍 Visit Mein GVH Website
Privacy Policy: https://www.gvh.de/impressum-datenschutz/
Developer: GVH GmbH
2 Most reported problems 😔💔
Not a good German experience
by SullyK
As a business traveler for the US, I’d expect this app to run as well as their trains. Unfortunately this app is buggy and often unresponsive - especially when you need it the most, the need to open the ticket you already purchased. I’ve taken to grabbing a screenshot of my ticket as to ensure I can show the porter on the train. But even from the hotel with good Wi-Fi this app can be buggy and a frustrating experience.
Walking distances and times wrong
by Epicponer
Trying out sprinti planning in Springe region, the app gives crazy routes with several km walking distances timed at minutes. Suitable stops seem to be based on the times, not the distance. Suspect a bug mapping driving times to walking method.
Walking times in town also crazy- 3.6 km in 12 minutes? With setting walking speed SLOW??
At most MVP to play with on the couch.
Not competitive with apps if other European public transport providers.
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