Contact Openigloo NYC Apartment Finder Support

by Melmundy88

Openigloo took one of the photos from my review of an event that happened years ago and posted on social media as if it happened during hurricane Ida last night. Isn’t this the type of fraudulent misrepresentation the app is supposedly trying to fight in NYC landlords ? But then they go and do it themselves. I’m reading through every line of the terms of service now - I can’t imagine it says in there they are allowed to MISREPRESENT my photos. I wonder where the other photos in their post came from. Did they steal those off the internet? If my apartment was under feet of water not sure I’d be posting content on openigloo in less than twenty four hours. Unfortunately I deleted my review so I can’t look up reviews to see if this content was genuinely submitted to them as the post claims or if it just more misrepresentation.

by Ck Brown

I downloaded the app to see reviews for potential apartments, when I was done with the app and decided to delete my account I realized they don’t give you a way to do it yourself - you have to email them. Well, it’s been about 4 Months now of me emailing them, leaving comments on their Instagram page, and they STILL refuse to close my account. Is this to artificially raise the numbers of users they have? To have access to data they collect through having the app on your phone? Don’t know, but it seems unethical to not give users a way to delete their accounts and refuse to do so when they reach out. They also let you know they’ll hold onto your data even after deleting the account.

by Pole Position 2 Winner 4 Lyfe

So, unless you’ve left a review for a building/landlord, you can’t see any of their reviews or ratings? Which is the stupidest thing ever? Because isn’t the whole point that you’re searching these realty companies to get a sense of whether or not they’re any good BEFORE signing a lease? So, like, what good does it do for anybody that I can only see my crappy landlord’s reviews and ratings after I’ve already lived in his apt and reviewed it? Liiiiike, that makes no sense?

Dumb app, hoping that a better one comes along that actually has any interest in helping out tenants.