Contact Beatstar Support

by Logob12345

Game is super fun and enjoyable for the first little while a pleasant mobile rhythm game with no ads and as a professional rhythm gamer I can say confidently that I still have not gotten any songs I really wanted even on the wishlist when I get a wishlist box it always and I mean always gives me the song I didn’t want the most I even spent $20+ just trying to get songs that I wanted to play instead of songs that I genuinely just didn’t have interest in I have to give this game credit where it is due I do find it awesome that there are songs that are well respected in the OSU! Community and that they are mapped pretty well tho I don’t want to pay money on the slim chance to even get the song and let’s say theoretically I got the song I wanted as I’m grinding to get it diamond I’ll end up having to scroll through every twitter post they made since 1900’s to get 30 min free play time that is kinda sad. I do think that if your going to respect the culture of the rhythm game to go this far to make a good one you are ruining it with mobile transactions and not just letting us play, I would have kept playing this and bought the cool battle pass instead to support the game if I was able to play the songs I wanted instead of songs I don’t want to. Definitely a cool game but not innovative at all just another cash grab at the end of the day but I hope you take my money and use it to make this game better than making the game worse.

by Zeke719

Let me start by saying the gameplay is challenging and engaging, especially on hard and extreme difficulty with a great song selection giving a variety of genres and hit songs. Unfortunately that’s where the fun stops. If I fail a song enough times (whether it’s genuinely challenging or I’m trying to get a high score) it fills up the chest meter which I’m all for BUT when you fill up on the 3 chests you can receive you can no longer play the game without shelling out $5 for a week for unlimited play. Supercell has done a great job making my money feel worth what I’m getting but for beatstar it feels like I’m being taken advantage of. Since I like your game so I have to give 5 bucks a week in order to play as consistently as I would like? Really fun game but please treat those of us who want to play your game like you want us to continue playing. I opened the game for the first time in a few weeks because every time I open the app I have 2 chests already and After a few tries/songs that’s it. Then it’s back to forgetting about it since I barely got to play in the first place. Unlimited play should be free considering it’s tough enough unlocking new songs without all the restrictions. Or at the very least give unlimited play for songs you have 5 stars for already so we won’t be able to unlock new songs from playing and we can still try to perfect said songs. Please fix this because I actually like this app and it has potential to be 5 stars

by Koledad

the game overall is very fun. there are a couple of songs that DO NOT match up with the beats. which make it very hard to get max rating on it/diamond rating. i’ve gotten so much better at the game, ever since i started it’s all about repetition. what bothers me is that it takes 350 points to unlock a case. a complete of a song is 150 points and you can have 3 cases at a time. so by playing 9 songs you fill up on cases and can no longer play songs (unless you pay with gems or money). the worst part is cases take either 3 hours to unlock or 5 hours. the cases reward you with cards. at first the song cases only take 5 cards to unlock but as you go along they get up to 30 cards needed to unlock. the 3 hour cases give you about 3 cards and the 5 hour cases give you about 5. so it takes many days to unlock a single case. i’ve been playing this game for about a month and i have about 60 out of 300+ songs. one person took an entire year to get all the songs. it would be different if the cases took 30 minuites or an hour, but you have to wait the time or spend gems(money). this game is cool for what it is but i’m sick of playing the same songs over and over and over and gaining no real reward for doing well on them (getting gold, platinum, or diamond doesn’t give you an rewards and doesn’t effect the case progression). if you want to play with game 9 times a day only then go for it. but i wish i wouldn’t have wasted my time :/