Contact Hit The Island Support

Don’t know what changed recently, but since the update where it shows the voodoo and unity logos, the app has gone downhill. Graphics are slower and lower quality, and in app purchases I have made have had features removed - specifically in the no ads feature. I paid for the no ads feature so I didn’t have to watch an ad in order to try again, instead I had to pay 30 stars. Now that option is no longer available, replaced with the ad option, despite having restored the no ads purchase. Not cool to take away features I paid for. I also don’t like the increase in data used to track me. I might just remember incorrectly, but I don’t think this app used to track as much. I try and avoid downloading and spending money on apps that track, so I was surprised to see recently that it tracks so much.

I paid $2.99 to remove ads and everything was working fine. Less than a month later I lost all progress on my game with high scores and I lost all the stars (in game currency) that I had saved. On top of that ads have come back to my game. Restore purchases did nothing and when I tried to pay AGAIN to remove ads it says I have already done so and if I would like to remove ads for free. I accept and the ads are still there. I have contacted Apple and they said there is nothing they can do and I need to reach out to the developers. I have gone to the developers website but I cannot find any kind of contact info via email or social media for help. This has been so frustrating.

since voodoo bought this game is has caused me harm. I loved this game. It was the best game and was my #1 played game. Then voodoo changed it. the notch doesn't bounce like it used too, very bad. it reset my stuff. everything is gone my backgrounds, my paddles, my balls. My high score of 156 is gone. forever because of this stupid update. The game doesn't hit like it used too. it used to be so fun and i would play it every day. now i can't even stand to look at the laggy gameplay and horrible bounces. they made the game worse quality. if you are also upset about this, they, they have another game called HTI (hit the island) pinball. which is not owned by voodoo and is much better quality. voodoo ruined this game for me and my siblings.