Contact Path Browser Support

by RosinNoResin

I’m gonna start out by saying the peak pro is a huge improvement on the last pro and the first peak. but there are a lot of issues not only with the app, but also connection issues I have had with a brand new 3D chamber. I have had the peak pro for five days now. The app is the laggiest app I have on my phone. It consistently logs me out of my puffco account and anytime I click adjust heat it lags for 10, 20, 30 seconds before I just close it and re open. The device itself other than the chamber connection issues has been phenomenal, which I would assume for $420 should be the case. The app however makes the experience feel cheap and inexpensive. I will assume their profit margin has to be high considering this is just a simple heating device with some electronic components and LEDs. they need to immediately hire a developer and get in contact with Apple about the no vaping app policy because people will start to wake up and realize it is not worth the 200 extra dollars for the “app experience”. this is not a warning against the peak pro, but this is just insider knowledge on someone who dabs regularly and enjoys smooth and effective experiences.

by Hashbean989

This app makes me want to break the thing on a daily basis. It’s the worst app I’ve ever used. It won’t open, you have to close and open it sometimes 50+ times, it won’t update firmware, it won’t let me log in or create an account, it gets stuck at the gmail page and you can’t go back or even exit and return, you can’t do anything. The solution? There isn’t one, the only thing I found to do is uninstall and reinstall and start all over. Oh and the app isn’t recognized while in use so in case it actually works you have to keep touching the screen or it logs you out. How can PAX make such a great app and that was years ago? I can’t imagine the loss of revenue over not hiring a legit software development team. Way to go making sure no one will buy your device again because the app is so poorly made it rarely works. With weed it’s a lighter, dabs it’s butane, this is an app that won’t work, battery needs charged, then needs updated, then it won’t recognize the atomizer. This thing makes my life more difficult and I spent a lot of money for the experience. You’ll see.

by ScottButler

The app forces me to log into my Puffco account. why? I mean seriously, why?

Okay fine I try logging in. I choose “Sign in with Google”. It asks for my passkey, which is my face. But the camera never activates and it goes to a new screen:
“Something went wrong!”
I can choose “Try again!” Or “Try a different way”

That’s the ONLY choices. I can’t go back or anything else.

“Try again just brings me back to this screen.

“Try another way” lets me choose
- Use Passkey
-> does the same as above
- Use Password
-> I enter my password, followed by 2 factor identification, which wants to use my passkey, which works for every other app but this one.

So I change my 2 factor identification method,
It takes several more tries!

Yay, I can mess with my Puffco Pro and do fun things.

A few days later, I try to use the app again. It wants me to sign in using Google again.

WHY! Really put the info you need on my phone and stop needing the internet unless I need to order something or get a firmware update.

I love the Puffco Pro, I love what the app can (or is supposed to ) do! But fix it!

Pleases fix it!

(I’m a software developer, I can help if you need.)