Euro RESCUE app not working? crashes or has problems?

Euro RESCUE Status

Last Updated on 2024-03-14 by Euro NCAP

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App has problems

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Common Euro RESCUE Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Euro RESCUE app on iOS and Android devices. Solve all Euro RESCUE app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Euro RESCUE iPhone Issues and Solutions

Euro RESCUE iOS app crashes, not working, errors
Euro RESCUE iOS app network issues
Euro RESCUE on iOS has black/white screen

Euro RESCUE Android App Issues and Solutions

Euro RESCUE has errors/crashing/not working
Euro RESCUE server network connectivity issues
Euro RESCUE has black screen

Euro RESCUE iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Euro RESCUE app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Euro RESCUE app crashes or not working on Iphone (iOS):

Close and restart the Euro RESCUE app on iPhone
Update Euro RESCUE app to the Latest Version for iOS
Uninstall and reinstall Euro RESCUE iPhone app
Update your iPhone to the latest iOS version

Fix Euro RESCUE on iPhone unable to connect to server/internet connection issues::

To resolve Euro RESCUE network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Euro RESCUE black/white screen (blank screen) on iPhone:

Follow the Euro RESCUE iOS app troubleshooting guide Here →

Euro RESCUE Android App Issues and Solutions

Fix Euro RESCUE not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Euro RESCUE app issues:

Force Stop the Euro RESCUE App
1. On android, goto "Settings" » click Euro RESCUE app. » click "Force Stop".

Update Euro RESCUE to the latest version on PlayStore

Clear Euro RESCUE App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Euro RESCUE app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Euro RESCUE.

Fix Euro RESCUE unable to contact server/ Euro RESCUE internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Euro RESCUE » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Euro RESCUE » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Euro RESCUE on android.

Solve Euro RESCUE black/white screens issue on Android:

Follow the Euro RESCUE android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Euro NCAP, developers of Euro RESCUE.

About this app

Intervention within the golden hour is crucial, where no time should be lost in finding the correct rescue sheet. The Euro RESCUE app provides first aid responders with crucial information for extrication. Euro Rescue is a unique system, providing all available rescue sheets in one place, which can be used both online as off-line.