Contact COCOA Support
Published by Ministry of Health, Labour and Welfare - Japan About: This app is for use in Japan.
Officially provided by the Ministry of Health,
Labour and Welfare of Japan (MHLW), this app notifies you of close contact with
COVID-19 positive users to help the government and healthcare organizations
contain the spread of COVID-19.
How to Contact COCOA Customer Service/Support
Listed below are our top recommendations on how to get in contact with COCOA - COVID-19 Contact App. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact COCOA - COVID-19 Contact App. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
31.58% Contact Match
Developer: Maryland Department of Health
E-Mail: [email protected]
Website: Visit COCOA Website
More Matches
Get Pricing Info for Japan Ministry of Health, Labour and WelfareContact Japan Ministry of Health, Labour and Welfare! Or Contact Support
Need help using Japan Ministry of Health, Labour and Welfare? Try their Help Center now!
Japan Ministry of Health, Labour and Welfare in the News!
Social Support and Contacts
Japan Ministry of Health, Labour and Welfare on Facebook!
Japan Ministry of Health, Labour and Welfare on Twitter!
Japan Ministry of Health, Labour and Welfare on LinkedIn!
Privacy & Terms:
https://www.mhlw.go.jp/stf/seisakunitsuite/bunya/kenkou_iryou/covid19_qa_kanrenkigyou_00009.html
https://www.mhlw.go.jp/stf/seisakunitsuite/english_pp_00032.html
https://www.mhlw.go.jp/stf/seisakunitsuite/english_rk_00031.html
Reported Issues: 3 Comments
By Pismo Guy
App restarts and loses data
I have had this app 2.5 months. I’ve noticed 3 times now that when I periodically enter the app, it acts like I have never used it before. This causes my contract tracing to begin again, as shown by the day counter. This app is completely unreliable. I don’t recall the day counter ever reaching a suitable number like 13 or 14 days, because it asks me to accept the terms again. This app is glitchy software and completely defeats the intended purpose.
By TDY42
Nobody checked if this app was installed before entering Japan
I just came back to Japan, and the government webpage asked everyone to install this app. I had the same issue with network connection, and a bit worried if it would affect going through the immigration process. However, at the airport they did not check if this app was installed. They checked another app, MySOS, but didn’t care about COCOA. I guess they know this app is full of problems and useless.
By Roniniku
Useless
Nobody uses this. It’s not mandated nor even its use encouraged. Without people using it, it’s pointless. The app also erases all data from time to time and you have to re-register. Testing is discouraged here anyway so most positive cases aren’t even logged. Forget the app, use a mask and avoid going out when possible.
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Why should I report an Issue with COCOA - COVID-19 Contact App?
- Pulling issues faced by users like you is a good way to draw attention of COCOA - COVID-19 Contact App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a COCOA - COVID-19 Contact App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using COCOA - COVID-19 Contact App.
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