Contact Solitaire Collection Support

by Martmr

If anyone thinks this is a better version of Microsoft Solitaire Collection, they are out of their minds. I use to enjoy playing Freecell, Klondike, and Spider. No longer. Each of these games are inundated with ads—of course that’s because the owners want people to buy them—that also have sound included. There is no way to turn the sound off. I get hyper when I hear the sounds that are so infantile nor do I want to listen to the spiel of people trying to convince me I’m going to die if I don’t download whatever they’re selling. And then to add insult to injury if DONE is clicked, one may find themself in a loop (once through should be more than enough) until their finger gets in the right position to avoid the GET screen again. I don’t think even experts at these games will win more than one for every five or six played games. I thought I was good because I had 74%, 98%, 47% scores (respective of those above). So far I haven’t come anywhere near those rates. In looking at the boards, the “shuffling” of the cards is poor at best, non existent at worse. If a user tells the system DONE once, why isn’t there a counter (one time through should be more than enough) so that user doesn’t go into a loop? I’m upset that the version of Microsoft Solitaire Collection I was playing was deleted. I prefer that version (and yes I probably didn’t like it when I began to use it).

by Q.Kane

I wanted to like this app… it’s one of the only ones with Spider solitaire. But the ads are insane. Not even just between games. Like any time you tap out of the app, even to respond to a text, you have to sit through an ad when you come back. You could be playing for 5 seconds, leave the app, and come back and it forces you to watch an ad.

But the worst part? I actually paid for their “no ads” subscription AND STILL GOT ADS. I triple checked because I was like how is this possible. I tried to sign up for no ads again but couldn’t because I already had it.

I eventually cancelled my subscription (since it was doing nothing) and tried to play it for a while with ads, but it is just so obnoxious that I’m going to get rid of it. Can’t stand it anymore.

by Nicksr1125

I’ve used the Microsoft Solitaire Collection on several iPads over the years. A couple iOS updates it wouldn’t recognize my login on my iPad Air2. It keeps asking me to sign in with an incorrect email address & won’t allow me to change it. Even deleting the app & reinstalling it doesn’t help. It continues to work just fine on my iPad 7th Generation.