Toolbox app not working? crashes or has problems?

Toolbox Status

Published by Jumsoft on 2023-12-13

Jumsoft’s Toolbox for MS PowerPoint is the ultimate companion for your
Microsoft PowerPoint projects. Thousands of customizable items and millions of
ways to combine them: everything from fully designed themes, layouts, to
stunning infographics, to the smallest slide details like clipart and bullets.

I have a problem with Toolbox

Are you having issues? Select the issue you are having below and provide feedback to Toolbox.

User reports:
App has problems

User reports 1

problems reported in the last 24 hours

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Most reported problems

Something else

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Reported Issues: 3 Comments

By Red~Emperor 1 year ago

My toolbox crashes when I login in any server

By iwantloaf 1 year ago

I Keep Crashing-

By Anju 1 year ago

I cant login it kicks me out the app.

Common dislikes about Toolbox app

- Purchased the "get everything" package at $49.99 but only got a few single templates.

- Unable to restore purchase.

Have a Problem with Toolbox for MS PowerPoint? Report Issue

Common Toolbox Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Toolbox app on iOS and Android devices. Solve all Toolbox app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Toolbox iPhone Issues and Solutions

Toolbox iOS app crashes, not working, errors
Toolbox iOS app network issues
Toolbox on iOS has black/white screen

Toolbox Android App Issues and Solutions

Toolbox has errors/crashing/not working
Toolbox server network connectivity issues
Toolbox has black screen

Toolbox iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Toolbox app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Toolbox app crashes or not working on Iphone (iOS):

Close and restart the Toolbox app on iPhone
Update Toolbox app to the Latest Version for iOS
Uninstall and reinstall Toolbox iPhone app
Update your iPhone to the latest iOS version

Fix Toolbox on iPhone unable to connect to server/internet connection issues::

To resolve Toolbox network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Toolbox black/white screen (blank screen) on iPhone:

Follow the Toolbox iOS app troubleshooting guide Here →

Toolbox Android App Issues and Solutions

Fix Toolbox not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Toolbox app issues:

Force Stop the Toolbox App
1. On android, goto "Settings" » click Toolbox app. » click "Force Stop".

Update Toolbox to the latest version on PlayStore

Clear Toolbox App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Toolbox app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Toolbox.

Fix Toolbox unable to contact server/ Toolbox internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Toolbox » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Toolbox » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Toolbox on android.

Solve Toolbox black/white screens issue on Android:

Follow the Toolbox android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Jumsoft, developers of Toolbox.

22.22% Contact Match

Developer: Microsoft Corporation

E-Mail: [email protected]

Website: Visit Toolbox Website

About this app

All items can be purchased individually or in packs, while the complete this app Bundle purchase unlocks all items within the this app for MS PowerPoint and enables free lifetime content updates, which are usually released monthly. Creating memorable slideshow presentations has never been quicker and easier! this app for MS PowerPoint is a free download with free samples in each item category and convenient in-app purchases for instant use. Thousands of customizable items and millions of ways to combine them: everything from fully designed themes, layouts, to stunning infographics, to the smallest slide details like clipart and bullets. Jumsoft’s this app for MS PowerPoint is the ultimate companion for your Microsoft PowerPoint projects. With this app for MS PowerPoint your slideshows will be a joy to work with!