Company Name: Informe Laboratories, Inc.
About: Genesys is a global leader in providing omnichannel customer experience (CX) and contact center
solutions in the cloud and on-premises.
Headquarters: Daly City, California, United States.
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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Get Pricing Info for GenesysI had a free trial and was charged 7.99 one day prior to the 7 days free trial. Please refund asap
Unauthorized charges to my card would like my refund asap who pays 29.99 for pictures edit when I don't take pictures
I tried to cancel as I only wanted my free trial but you have already taken the money. Please refund it, I cannot afford it and do not want it. If you have to, then charge me for a month not the year. This is really worrying me as I cannot afford it and did not want it. Please respond asap Very concerned Lynne Gaskell
I don’t have the 3 days free trial and when I’ve downloaded the application it charged me 25,99 for one year ! I want a refund please !
I was charged £25.99!!! It was meant be a free trial I demand a refund ASAP or I'm taking this further!
Was charged instead of free day trial requesting refund
I was charged! Please is it possible to get a refund! Cos I think the subscription must have been done mistakenly.
I’m requesting a refund. My kid purchased the subscription but I didn’t want it.
Do not want a subscription Just downloaded to check it out Do not want subscription Do not bill me.
I am charged though I cancelled before 3 days subscription. that s deceiving.please refund. elt es
I got the 3 day trial for free 2 days ago so today at approximately 11pm it would have been 3 days but I was charged for a year subscription earlier today. I was going to cancel because I wasn’t that impress. I need to speak or have someone refund my money because 3 day is 72 hours and I was charged way before that.
Necesito cancelar mi período de prueba de 3 días que comenzó hoy, 19/03/2021. Confirme que esto se ejecutó. Gracias
Please cancel my 3-day trial. I do not have a need for this app.. Thank you.
Hi, please cancel my subscription with immediate effect. I do not wish to be charged or billed for the app which I subscribed to without permission or authorisation. Kindly do it now, and do not bill me for anything. Thanks.
I need to cancel my 3-day trial period that began today, 11/09/2020. Please confirm that this was executed. Thank you
by Emiru42
I saw lots of cute twitter pictures of people turning their faces into Disney Pixar and wanted to try it out for myself. I do NOT recommend unless you have a perfect headshot of yourself in perfect lighting with perfect hair and makeup. The first picture I tried was no makeup with my hair up, and they turned me into basically Hans from Frozen. Kind of hurtful. Then I tried a picture of myself with my hair down. The angle wasn’t even too bad, but the cartoon character that came out was about 200 pounds heavier than me in the face. Because I happened to be looking slightly up with my somewhat long chin and roundish jaw. I understand exaggerating certain aspects of someone’s appearance into a cartoon, but turning someone’s face shape into being morbidly obese is genuinely hurtful when I’ve spent years struggling with both my weight and health due to OCD. I wish I’d had the experience that I’d seen others have online, but I just don’t have the time and energy for a full photo shoot that would let the program see that I’m a woman who weighs less than 200lb.
by Tj$$
I downloaded this app for one purpose: to try out the 3D cartoon maker. I thought it would be cool to see myself and other people as characters like Anna & Elsa from Frozen, for example, or Rapunzel from Tangled. However, out of at least ten pictures I used of different people, the results were weird and unrealistic. The art looked rushed and didn’t show much resemblance to the actual person. It was so weird and creepy. Also some of the ads were unacceptable. Besides, there were a million toons you could do that had the same exact effect. Definitely do not recommend. Do not purchase! Also for anyone who’s crazy enough to try it, when you first open the app and it asks you if you want to get a pro membership, the way to get out of it is to look at the top left corner of the collage of pictures.
by LoyalSage
I open the app and immediately see a full screen prompt for a survey of how I found the app. Eventually I find a skip button half off screen in the bottom right corner (not following the safe insets for rounded corners). Then it brings me to a page asking to pay for Pro, also full screen, this time with a white X in the top left corner on top of a white/light pink gradient so it is barely visible if you know where to look. Then I click on one of the options and it opens a full screen ad (fine since I hadn’t paid and obviously they need to make money somehow), but after a few seconds, there was no change and no visible X and I was done hunting for horrible dark pattern buttons so I uninstalled.
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