Contact Popl Support

After watching an ad for this product it seemed anyone could just walk up and scan your Popl and get your info... a touch less business card... except that’s not how it works. If I knew this product was only compatible with the app, there’s no way I would have bought this. I did this to avoid germs, minimize waste, and minimize my time spent speaking to others for longer then necessary amidst a global pandemic, just to find out that I now need to stand there for an additional amount of time, feeling like I am a brand representative for popl, but I am not, I am a unsatisfied customer. In your branding you should disclose that it’s an app based product, and maybe market toward your community “social media” side of this company to get people on your app BEFORE you sell a product that you must be on that app for in the first place. This may help you so you’re not left with a heap of people annoyed that your product is sub-par, app based and faulty.

This is one of THE worst apps I have ever used. It’s so crazy to me how it freezes and crashes when I’m simply trying to set it up. I bought a Popl tag months ago and I tried to use it and the app didn’t work then so I shoved it in the drawer for a while and decided to give it another chance today. Thinking it’s been a few months the bugs in the app should be fixed. Well it’s not at all! App still crashes when I am simply trying to set up the tag. I’ve tried to create an account and it froze halfway through then I came back in and tried to log in and it says it’s incorrect, tried to start an account it says I can’t because it already exists. SOOOO I reset the password and it STILL says the info is incorrect. In other words what a waste of time this thing is. If I could give it 0 stars I would!

So first of all I want to say this product is false advertising. I was pretty much sold a lie. This product didn’t work for me at all and I bought two. One for my boyfriends Galaxy phone and one for my iPhone. Needless to say they were a flop I was able to download the app but once I tried to get someone to connect with me through the link it would not. My boyfriend couldn’t even get his to work at all not even able to download the app. I reached out to see if we could get this fixed and they never replied back to me. Please beware that you’re taking a risk on this product and if it doesn’t work it’s not returnable. Also they don’t tell you but if you want the cool features on their add you’ll have to pay 💰 $$$ extra🙄👎🏼👎🏼👎🏼Don’t buy