Camelot app not working? crashes or has problems?

Camelot Status

Last Updated on 2022-02-04 by Smart City Solutions

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Common Camelot Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Camelot app on iOS and Android devices. Solve all Camelot app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Camelot iPhone Issues and Solutions

Camelot iOS app crashes, not working, errors
Camelot iOS app network issues
Camelot on iOS has black/white screen

Camelot Android App Issues and Solutions

Camelot has errors/crashing/not working
Camelot server network connectivity issues
Camelot has black screen

Camelot iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Camelot app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Camelot app crashes or not working on Iphone (iOS):

Close and restart the Camelot app on iPhone
Update Camelot app to the Latest Version for iOS
Uninstall and reinstall Camelot iPhone app
Update your iPhone to the latest iOS version

Fix Camelot on iPhone unable to connect to server/internet connection issues::

To resolve Camelot network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Camelot black/white screen (blank screen) on iPhone:

Follow the Camelot iOS app troubleshooting guide Here →

Camelot Android App Issues and Solutions

Fix Camelot not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Camelot app issues:

Force Stop the Camelot App
1. On android, goto "Settings" » click Camelot app. » click "Force Stop".

Update Camelot to the latest version on PlayStore

Clear Camelot App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Camelot app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Camelot.

Fix Camelot unable to contact server/ Camelot internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Camelot » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Camelot » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Camelot on android.

Solve Camelot black/white screens issue on Android:

Follow the Camelot android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Smart City Solutions, developers of Camelot.

Verified email

Contact e-Mail: [email protected]

About this app

Über die this app Smartphone-App kannst du dich bequem einloggen und deinen Hauswächter verwalten und nutzen. In der App siehst du alle Sensoren in deinem Zuhause und kannst dir die Messwerte übersichtlich visualisieren lassen. WICHTIG: Um diese App verwenden zu können brauchst du einen ATLAS-Account in der Cloud-Instanz von SCS und das Recht für den this app Hauswächter. Natürlich sind alle Messdaten Ende-zu-Ende verschlüsselt, um deine Privatsphäre bestmöglich zu schützen! Kommt es zu einer Unregelmäßigkeit oder zur Überschreitung von Schwellwerten, so erhältst du eine Push-Benachrichtigung direkt aus der this app App. Richte Räume ein indem du Sensoren zu Gruppen zusammenfügst. Wenden dich bei Fragen zu Zugängen bitte an info@smart-city-solutions. de.