Web app not working? crashes or has problems?

Web Status

Last Updated on 2024-05-01 by LaTesha Burroughs

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2 User reports:
App has problems

User reports 2

⚠️ Most reported problems ⚠️

Connection

33.3%

Screen

33.3%

Something else

33.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Web Problems 😠👌🔥

- Unable to connect after 3 tries.

- No links to support.

- Lagging.

- Unable to make it full screen.

- Unable to type in the chat.

- Time won't move in the corn.

1 Reported Issues: 😵🆘🛟🚨📢

Andy

2024-08-17

I cannot get sound to work, do i have to have downloaded app first? I just clicked link on email.

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Common Web Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Web app on iOS and Android devices. Solve all Web app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Web iPhone Issues and Solutions

Web iOS app crashes, not working, errors
Web iOS app network issues
Web on iOS has black/white screen

Web Android App Issues and Solutions

Web has errors/crashing/not working
Web server network connectivity issues
Web has black screen

Web iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Web app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Web app crashes or not working on Iphone (iOS):

Close and restart the Web app on iPhone
Update Web app to the Latest Version for iOS
Uninstall and reinstall Web iPhone app
Update your iPhone to the latest iOS version

Fix Web on iPhone unable to connect to server/internet connection issues::

To resolve Web network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Web black/white screen (blank screen) on iPhone:

Follow the Web iOS app troubleshooting guide Here →

Web Android App Issues and Solutions

Fix Web not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Web app issues:

Force Stop the Web App
1. On android, goto "Settings" » click Web app. » click "Force Stop".

Update Web to the latest version on PlayStore

Clear Web App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Web app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Web.

Fix Web unable to contact server/ Web internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Web » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Web » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Web on android.

Solve Web black/white screens issue on Android:

Follow the Web android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at LaTesha Burroughs, developers of Web.

About this app

The Webby App is designed to let you see your scheduled full training webinars on your mobile phone. Just enter your webinar code provided and you are on your way. Our app makes it simple to engage with the presenter, ask questions and have the best overall experience during your live webinar event.