Contact Upward: Christian Dating App

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About: Combining fans' passions with proprietary mobile technology to build a winning marketplace.

Headquarters: Kirkland, Washington, United States.



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Upward: Christian Dating App Contact Information

Listed below are our top recommendations on how to get in contact with Upward: Christian Dating App. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Upward: Christian Dating App. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



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Read 33 Customer Service Reviews 😭😔💔

4.4 out of 5
Lawrence
2022-12-21

I was communicating back and forth with a young lady by the name of driahonfavor or something like that and when I scrolled down on her profile pic, I accidentally tapped blocked which now we lost communication and its permanent. I don't like the fact that it's located at the bottom of the page to easily make that kind of mistake. Customer service takes days to get back with you and I can't even cancel my subscription based off everything that I checked on how to do so.

Allen Moore
2022-11-23

My 11 year old son accidentally hit the subscription button and I was charged. I am very upset. Please refund me immediately

Allen Moore
2022-11-23

My 11 year old son accidentally hit the subscription button and I was charged. I am very upset. Please refund me immediately

Raymond
2022-10-24

Hello I just got this app on my phone, a friend of mine introduce me to this app, if i could meet a responsible woman there. Unfortunately I got disabled on the app and i don't know why they did that, I heard that this app is the best app that's one reason i downloaded it on my device. I would be glad and happy if i could get back my account. Thanks i would be please if the management get my account unbanned i love this appi believe i will find my soulmate there

Kim
2022-09-26

I used this app for a bit abs immediately I paid full subscription for it my account was disabled. Your app ripped me off refund my money please

Frank Poletti
2022-06-27

I want to cancel my subscription as soon as possible. Too many fakes on here.

Chris
2022-04-22

How in the heck do you even send an initial text? All you seem to be able to do is like or super like a profile. This sucks. I will be seeking a full refund if this is not cleared up. Also there are thousands of obviously fake profiles and catfishers. All profiles with phone numbers photoshopped into a profile pic should be removed as well as all profile names with an email.

Terri Mathis
2022-04-21

I did not agree to pay for this dating site, but was charged. Please refund

Katie Rolon
2022-03-29

I’m very disappointed in this site, there is fraud going on here. Either these men are not who they say they are or am receiving nude pics. How sad are these people to have use this site to emotionally harm others.

Urijah
2022-03-12

Your terms and forceful approach to stealing information is unacceptable. Also having fake persons trying to gather information is unacceptable. We are Christians not idiots. Also you are not doing as you would have done to you. Your motives of money are evil. Good luck with that. Bullying people to accept your new terms

Jenna Stone
2022-02-04

My subscription just renewed and I meant to cancel. Can I get a refund and cancel my subscription.

Cesar Lara
2022-02-04

My account was disable don’t know why

Jeannie
2021-12-08

Greetings Upwards Christian dating site is almost impossible to maneuver I tried to cancel within my seven days there’s no phone number there’s no email address it’s a horrible site if anyone knows please help me I want to cancel this trial ASAP.

Sheryl Skinner
2021-11-19

There is no search feature that will allow you to find men meeting specific criteria. Also, even though I used the slider to request matches who live <50 miles from me, I have not received ANY matches who lived <150 miles away, and the great majority live hundreds and even thousands of miles away! I’ve emailed customer support twice but have not received a reply. Very disappointing… now thinking of canceling my profile.

Tyler Johnson
2021-08-19

Your dating app is FULL OF fake profiles originating out of Mexico. Literally every other lady on it is a cat fish. I will definitely not be recommending it to anyone

Rachel Afflitto
2021-08-08

Hello. I recently joined Upward Christian and the locations of the profiles are not specific to my area. They are hundreds of miles away. I need a refund because this is not a fault of my own. Several people have been complaining about this issue. I will cancel my membership and expect a refund. Thank you.

Anonymous
2021-07-25

Fraud going on. Waste of money time and I can’t get through to anyone representing them. I tried through email and honestly is it an inside ring of fraud? Even scared to share this. I didn’t give any money out either! For you scammers...I pitty you!

Tiofila
2021-07-15

I decided to delete my subscribe because there’s a lot of fraud men that are posting and putting other peoples pictures and their voices do not match the picture please make sure that I am canceling this subscription

Idella Corley
2021-07-08

All of the interested men are over 600 -1000 miles away. Not interested in engaging men this far away. If the distance cannot be set and changed, then this app is useless. And I request a full Refund ASAP.

Megan
2021-06-15

I had the app for a total of thirty minuted before it disabled my account with no indications of why. Now I can’t log in… I wasn’t even given the time to use it! Nothing should have warranted my account being disabled, and I 100% should be told why.

Joesph
2021-06-01

I signed up my upward my account last night, I tried to sign in this afternoon and my account has been disable for no reason.. please rectify this issue as soon as possible. Thank you

Valerie Henderson
2021-05-24

I have no complaints. I met a wonderful Christian man that was sent by God .this man is everything I have asked for . So I thank upward for our meeting take care and God bless 🙌🙏..

Lori
2021-05-03

I used your app and I was texting a gentleman and he went by the name Kylecardi. He is a cat fisher. He tried to get all my information DOB, Drivers license, and my SSN. I reported him to whatsapp and I want you to know

Magdalene Downey
2021-04-09

I can not access my account.

Lee Kostiuk
2021-04-02

The Upward app isn't working at all! It's been 3 or 4 days where the app hasn't worked now! The 'little wheel' just keeps on turning and not doing anything!

Sandi
2021-03-19

I want to cancel my membership. All I got was guys too far away and I had a couple guys pretending to be someone else. That is called Cat Fishing. I want to get my money refunded and cancel my membership.

Yolanda
2021-03-02

I joined your dating site yesterday. Once I joined and started going through the pages everyone is 250 or more miles away from me. I am trying to find someone in my area. I would like to cancel this subscription

Marion Crawford
2021-03-01

I try to pay for upward for a month and it want take my credit card and keep saying it expired and it is not

Jennifer
2021-02-26

I haven’t been able to get into my account for months now and I am not sure why. It keeps saying “account disabled.” I even tried re loading the app and still didn’t work, not sure what else to do.

Tina Lineberry
2021-01-31

I am trying to cancel it and thought I already had and it appears they have charged me again.

Badly needs distance, height, and education filters.

2022-04-27

by Allieeeemb

I wanted to like this app because dating as a Christian woman in your late twenties is hard y’all. Unfortunately, this app does not do it for me. I bought the premium version thinking it would have more features and save me time, but all of the important filters for me (distance, height, education) aren’t options! The app shows you people who are 150 miles away without letting you filter down the distance. How is that practically supposed to work? Also I don’t care who thinks it’s shallow, height is incredibly important! I’m 5’11” and it is uncomfortable for me to date someone who is shorter than me, and it’s uncomfortable for them too! If God wanted me to marry a short man, he would have made me a short woman! I put my height in my bio so that men can know how tall I am, but this really should be a filter because no one needs to waste their time flipping through profiles of people they are physically incompatible with or guessing how tall they are. Finally, being able to filter for education is also incredibly important! This goes back to basic compatibility, people with similar education levels are more compatible. Yes it’s possible to guess someone’s intelligence from their profile, but please save us time and improve your app by making this a filter. Why does this app have such high ratings? Who is this even working for???

Confused and upset

2022-05-04

by Adele_D

I never write reviews, but I am so upset by this app. I got this app a few days ago, like today is the 4th day. Everything was great and I was really enjoying the experience with it. Had good matches and actually had guys texting and interacting which was not the case on the first app I tried. So I was in the middle of a conversation with a guy and my phone went to sleep and when I went to check my messages again my app logged out. I went to log back in and it’s saying my account is disabled! I have not violated any community standards, my pics and profile was all appropriate. Even if something was wrong the app doesn’t give you any warning and there is no response from customer service. There is no phone number and no reply’s come from the emails. I have sent many emails now because I paid money for this app and I have not done anything wrong so I would like to know why I cannot access my account. This is supposed to be for Christians but that seems really shady! I’m really disappointed especially since I had a great first day and 1/2. I would have given a 5 star if this was corrected but I’ve read another review where this happened and Upward would not give a reason and banned him permanently. So I am assuming that will happen to me, which is not fair especially not even giving a reason why you’re banned. 😠

Disappointed 👎🏽

2022-05-11

by Nthomas2000

So I gave this app a try for a year after seeing it advertised on Snapchat. As a Christian and someone who has been in the online dating business for awhile, I was excited trying Upward as it was advertised as “A Christian Dating Website.” Well not only I met my toxic ex on here and wasted 8 months of my life thinking he was the one turns out he had a dark past and an addiction, I also wasted more time coming back on here for another few months getting my time wasted by “Christian Men” who only wanted to have sex with me, don’t reply back, and just take advantage of me because they know I’m a good woman. Upward, what I have experienced as a user this whole year is not Christian like and you guys should consider doing background checks, verify the user is who they say they are, and should NOT have a casual selection as that is very hypocritical and is against Christian beliefs. I don’t even want to start on how my matches are too far out from me and I have gave you guys money after money and remained loyal the whole year thinking I was going to find someone. I even had been a loyal customer to the point I trusted you guy to the point when I deleted my account a few times I came back, never again this app is garbage and has been thrown together last minute I bet like las minute studying for a finals, yuck 🤢


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