RoadMaster app not working? crashes or has problems?

RoadMaster Status

Last Updated on 2024-03-19 by MeteoGroup Deutschland GmbH

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Common RoadMaster Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot RoadMaster app on iOS and Android devices. Solve all RoadMaster app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

RoadMaster iPhone Issues and Solutions

RoadMaster iOS app crashes, not working, errors
RoadMaster iOS app network issues
RoadMaster on iOS has black/white screen

RoadMaster Android App Issues and Solutions

RoadMaster has errors/crashing/not working
RoadMaster server network connectivity issues
RoadMaster has black screen

RoadMaster iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever RoadMaster app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix RoadMaster app crashes or not working on Iphone (iOS):

Close and restart the RoadMaster app on iPhone
Update RoadMaster app to the Latest Version for iOS
Uninstall and reinstall RoadMaster iPhone app
Update your iPhone to the latest iOS version

Fix RoadMaster on iPhone unable to connect to server/internet connection issues::

To resolve RoadMaster network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix RoadMaster black/white screen (blank screen) on iPhone:

Follow the RoadMaster iOS app troubleshooting guide Here →

RoadMaster Android App Issues and Solutions

Fix RoadMaster not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent RoadMaster app issues:

Force Stop the RoadMaster App
1. On android, goto "Settings" » click RoadMaster app. » click "Force Stop".

Update RoadMaster to the latest version on PlayStore

Clear RoadMaster App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "RoadMaster app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch RoadMaster.

Fix RoadMaster unable to contact server/ RoadMaster internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click RoadMaster » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got RoadMaster » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch RoadMaster on android.

Solve RoadMaster black/white screens issue on Android:

Follow the RoadMaster android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MeteoGroup Deutschland GmbH, developers of RoadMaster.

About this app

Hourly road weather forecasts are presented in easy to use color-coded tables and graphs. this app also includes DTN’s unique real-time and forecasted precipitation type (rain, rain/snow, snow, freezing rain, and hail) radar and real-time animated satellite images. With detailed road weather forecasts produced 24/7/365, all those involved in winter operations now have access to real-time decisions support data on the go. The dashboard also displays more detailed information such as minimum road surface temperatures and the road conditions for local Road Weather Information Systems and domains. DTN offers the world's most comprehensive range of dedicated forecast solutions for winter maintenance operations. this app has been developed specifically to support field-based operations for winter maintenance. The this app dashboard provides alerts when slippery conditions are forecast or when the amount of snow or maximum wind gusts are forecast to exceed a pre-determined threshold in the next 24 hours. this app is a professional service available to DTN’s customers only.