Contact Diablo Immortal Support

by Bodhi985421

So, I love Diablo and despite the negative reviews I’d read, I really put my all into this game. Daily player from day-1, ran every daily quest, was putting in 5+ hours of play a day. Kept right at the server level cap +2-4 levels. Bought the first two battle-passes, and ground them out hard. Was running every raid whenever they were up, constantly farming dungeons, etc. Last week I realized that, simply by still being active in the game, I was my warband and dark clan leader. Literally, every person I had started playing with has quit. Then I really started paying attention to my gear drops and combat power and realized it had been over a week since I’d gotten a gear upgrade, and that was for a ~100pt CP increase. Putting in over 40 hours of play per week, and PAYING for the battlepass, I had simply stopped caring about gear drops. The only thing worth playing for was completing battlepass levels for the exp hit, which is really the only way to level up. Most of my gear was over 20 levels below my current because that’s how harsh the rng is…. just stopped having fun and so stopped playing. I’m not sure if the P2W is the problem, or if it’s something more fundamental, but there is something deeply unsatisfying about Immortal that I’ve never run into in a Diablo game before. I think I’ll go load up D2 again and brush off my 20yo characters there….

by Dorksyde85

I have been playing Diablo since the original, and was extremely excited when this game first dropped. On the positive side, the campaign is well made, the classes are fun and the skills and combat are enjoyable, everything else about the game is utterly terrible. I played for the first few months and the quit when I decided I wasn’t going to spend any money on it. Right before the Diablo 4 beta dropped I started playing again to see if anything had improved in the game, and while I was kind of surprised with the fact that getting legendary crests without paying for them seemed a tiny bit easier, what I got in return was an extremely toxic player base. I was surprised because at the beginning of this game the player base was very kind and helpful, now you just have a bunch of really annoying, really trolly people who think that because they are paragon 600 that they are superior human beings to you. It is really a shame that Blizzard made this game the way that they did, but at least the people were enjoyable at first, now the whole experience isn’t worth playing at all. Update, now that Diablo 4 has been released it has even further relegated this game to the hallowed halls of games that should have never been made. If you are looking for a Diablo experience the way it should be, go play D4 and save yourself from spending thousands of dollars to be the best loser on mobile gaming.

by Ryanslatr

This game plays really well and the story is actually decent. However as you start getting further and further along, the more laden with mtx this game gets. In the beginning progress comes very quickly and gameplay feels very rewarding, but after you get to the end of the story, you start to notice the gameplay is less rewarding and progress not only slows to a crawl, but actually gets stopped. End game gear, especially upgrade items are gated behind real world currency (looking at you Dawning Echo, $100 bucks for an item required to “awaken” a single piece of gear). Not only that, but the amount of high end gear that drops is capped to a certain number per day, so you can’t manually grind it out either.

It’s a shame because I think this game would be worth digging into and grinding out the gear, except they’ve made it so that you literally can’t unless it’s with your wallet/purse/trust fund.

The gameplay is fun, but the cash grabs are very disheartening and it feels like a rug pull when you get to the point when you spent hours and a little bit of money only to realize that you eventually get to the point where you no longer can grow your character. Then when you decide to try out another character, you realize your battle pass, cosmetics, and all your other stuff purchased is bound to your first character instead of your account like you would expect.