Ru Status

Last Updated on 2024-02-18 by Noritaka Suzuki

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Common Ru Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Ru app on iOS and Android devices. Solve all Ru app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Ru iPhone Issues and Solutions

Ru iOS app crashes, not working, errors
Ru iOS app network issues
Ru on iOS has black/white screen

Ru Android App Issues and Solutions

Ru has errors/crashing/not working
Ru server network connectivity issues
Ru has black screen

Ru iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Ru app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Ru app crashes or not working on Iphone (iOS):

Close and restart the Ru app on iPhone
Update Ru app to the Latest Version for iOS
Uninstall and reinstall Ru iPhone app
Update your iPhone to the latest iOS version

Fix Ru on iPhone unable to connect to server/internet connection issues::

To resolve Ru network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Ru black/white screen (blank screen) on iPhone:

Follow the Ru iOS app troubleshooting guide Here →

Ru Android App Issues and Solutions

Fix Ru not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Ru app issues:

Force Stop the Ru App
1. On android, goto "Settings" » click Ru app. » click "Force Stop".

Update Ru to the latest version on PlayStore

Clear Ru App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Ru app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Ru.

Fix Ru unable to contact server/ Ru internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Ru » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Ru » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Ru on android.

Solve Ru black/white screens issue on Android:

Follow the Ru android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Noritaka Suzuki, developers of Ru.

About this app

RubySketch includes Ruby language interpreter known as CRuby or MRI (Matz Ruby Implementation) and a simple text editor. It also has an API that is almost compatible with Processing that is well known as a Creative Coding framework. So you can enjoy graphics programming on your iPhone or iPad. This is a list of functions implemented to be compatible with the Processing API.