Contact On Support

by Kristenettes

Hudl was a great all sports analysis app that allow organization by tags and people. As a figure skating coach, being able to quickly pull up an element I’m teaching a student was key. OnForm is five steps in wrong direction. For one it seems very golf specific, the layout is extremely clunky with massive amounts of wasted space, and “features” that I (and I’m sure many others) find completely unnecessary. Not everything needs a voice over and not everyone needs to be connected and shared. Some of us just want have a collection of reference videos that we can quickly pull up and access. It’s quite disappointing because Hudl was a great app that did just that. Instead of gutting Hudl, I feel the developers should have actually talked to coaches from across different sports to find out how they use the app. Instead it feels like a group of tech guys who like to play golf got together and haphazardly through together an app that would only be specific to their needs. Oh and the pricing is ridiculous.

Customer service was quick to reply and very polite. I felt like they tried to be helpful in offering time to explore the app but I was also left with a feeling that my concerns about functionality were going to be addressed at all.

by Big-G1962

App wont let me downgrade from coach. Only an upgrade is available. Imagine that! Developer response: “You can cancel anytime and doesn’t understand my issue.” Well, that response is like saying we don’t give a rats a.. what you think so just cancel and delete. I’m seriously considering, BUT.. I’ll explain. When I transferred over from hudl The app asked me to choose my status as just a player or coach. It didn’t say there are six different options to choose from that will affect your monthly subscription. I’m not an official coach, but I do use the app to help out my fellow golfing buddies so I chose coach. Now that I’m in I see that the cost of coach level access is $30 a month compared to $5 for a player. I wanted to downgrade from coach to player (personal, as they call it), but there is no option for this. Besides 5 bucks a months is a bit steep for an app that I will only use at most maybe three times a year.

Update:
Ok, now that I was able to cancel I found where I could change my subscription. No biggy. I just never pay for apps or subscriptions.

by Dox This

App drains your battery faster than any app I’ve used. My phone gets hot using it. It forces you to upload every shot onto the cloud automatically, if you turn it off to try and save battery you get a huge warning every single time you use the app. App works fine but so annoying to use I’d rather find something else with less features. I miss Hudl.

Update: the app doesn’t clear it’s cache when deleting old videos, so I have to deleted the app every so often or it gets several gigs big.