Contact Word Lanes Support
Company Name: Fanatee
About: PLAY WORD LANES and have an experience like no other! This is the ultimate
combination of challenging, yet relaxing word puzzles! Our trivia is nestled in
picturesque landscapes and soothing sounds.
What you'll experience in our
game:
► SWIPE AWAY! The answers to the trivia questions are hidden in the
puzzle boards.
Word Lanes Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Fanatee
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Word Lanes Website
Privacy Policy: http://fanatee.com/privacy-policy
Developer: Fanatee, Inc.
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4 Most reported problems 😔💔
A pop up message appears when I start the game displaying two options ( notify and close). No matter which I Select including allowing notifications in my iPad settings, I cannot get past a redisplay of the options. Seems like an error loop. Have been playing this game for over one year and really enjoyed it. Any suggestions? Thanks.
SHOULD ONLY BE ABOUT DEFINITIONS
by Rose2451
I thought that this game would only be about finishing common phrases and entering the words that fit definitions correctly. However, there is also quite a bit of trivia thrown in there too, but it is only about white people. There is zero trivia about black, Asian, Indigenous, or Latino people. Fix this or please take the trivia out. We learn about the history of mainly white ppl (98%) throughout many years of school from textbooks. I do not need to learn even more during what is supposed to be a relaxing game, especially when 100% of the trivia is only about white people again. The world is very diverse & consists of several races and many cultures. If you’re going to add trivia, it should reflect that diversity and their great contributions to society.
Ads
by Vorric
I know that in order to make games free you rely on ads for your profits. I play two different games that provide a cool way to handle the problem. In one game the person plays for awhile then after some time I think something like 7 or 8 minutes a timer shows up in the corner at the end of the 5 minute timer an ad pops up. So you get a warning an ad is coming on. The other game takes a different approach. In that game the ads are steady but you get 8 minutes of play time then an ad then 8 minutes of play time then an ad. I think this game would be really cool if it did something like these two games. Without ads there would be no free games. The quality of this one is great and I really like the music and graphics. But if the player had some warning either with a timer or with an ad after every fourth or fifth round this game would be awesome.
One annoying glitch
by Skinnybaker
The game is good overall, and I play fairly often. My only complaint is this: after each clue is solved and the word found, you have the opportunity of giving that clue a thumbs up or thumbs down. Which is great - BUT - on the very last clue on each level, the moment you “cross off” that final word, the screen moves on to the next level, and there is no way to give thumbs up or down to that last clue. And since, if I am going to give a thumbs down, it is likely to be for a clue that is difficult. And the most difficult clue is likely to be the last one I find. So the hard clues never get voted on. Pretty useless to ask the players’ opinions and then not allow us to give our opinion of all the clues.
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