Contact Backer Support
Company Name: Principly, Inc.
About: Welcome to Backer! Create a college fund for a kid you love, invite family &
friends to chip in, and watch your savings grow. Join the 100K+ parents and kids
we’ve already helped avoid over $500,000,000 in future student debt.
Backer Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Backer: Smart 529 Savings. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Backer: Smart 529 Savings. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Principly, Inc.
Verified email
Contact e-Mail: support@backer.com
Read 3 Customer Service Reviews 😭😔💔
Page won’t fully load
by Katydid6387
I cannot contribute because as soon as I get to the financial portion, the page loads only a fraction of the viewable information. Half the screen is cut off vertically in the app. Wish I could upload the image here. Please fix the bug.
Surprise - there’s a fee
by Apple-aude
I wanted to use this to link to my existing NY 529 plans that have no app. Easy setup and link - all good. After linking, it forces you into choosing a monthly fee to continue. They get all your data and then surprise, they want $2 a month.
Ok with simple transactions
by J Muscia
I haven’t had a problem with the initial monthly contributions into my kids accounts. That’s the only thing that has been easy. I have not had a problem-free experience with any gifts we’ve given or received! Gifts are emailed as given, but cancelled with no notice or reason, or the recipient doesn’t receive an email that they were given a gift. Gifts aren’t applied to the correct account. You REALLY have to stay on top of it. Seems like customer service helps, but also stay on top of anything they’ve “resolved” as I’ve found I’ve had to ask about the same issues multiple times and some are still not resolved.
Have a Problem with Backer: Smart 529 Savings? Report Issue
Why should I report an Issue with Backer: Smart 529 Savings?
- Pulling issues faced by users like you is a good way to draw attention of Backer: Smart 529 Savings to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Backer: Smart 529 Savings customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Backer: Smart 529 Savings.
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