Contact Apai Genie Support
Company Name: Alun Zeng
About: ApaI Genie is an app developed to improve the user experience. It can realize
wireless control of 360 ° mobile phone smart tracking platform, realize the
functions of object tracking, photo taking and video recording in face following
mode, and let you experience all kinds of novel play methods brought by
technological innovation.
Apai Genie Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Apai Genie. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Apai Genie. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Read 4 Customer Service Reviews 😭😔💔
It's can't connect with mobile blutooth
Don’t waste your $ or time with this hunk o’ junk!
by Jenkiddtx
Seriously. What a waste of $40! After MONTHS of going back & forth with the company, having to send screenshots of how my iPhone 11 max would NOT connect... they finally told me to reinstall the app (since they updated SOME of the glitches, I’m sure)... I’ve finally got the piece of junk plastic to work- sorta. This is ok for a small child to play around with. Period. It won’t stay on track of where I’m at. If I move or walk “too fast”, the next thing I see is my phone turning the OPPOSITE way of where I’m wanting it to go! Very jerky in motions too. Don’t even get me started on the actual App. Omg. Lol. First off it doesn’t have the MAIN #1 feature I even ordered this for! SLO-MO! This will NOT record slo-mo videos!!! Strictly photos (not even portrait mode either) or plain videos, which the quality is downright HORRIBLE! Next, they’re trying to be cool & trendy I guess? They have about a dozen super cheesy “SnapChat” weird face filters. Not even cute ones either. I couldn’t even tell you what half of them were supposed to be? WEIRD. Anyway, I rarely write reviews but this was so bad I had to. At least try to help one person or more save their $40! There are so many BETTER gimble devices out there now! Put your $49 bucks towards a REAL one!
Ugh
by Kinkemagazine
So I purchased the stand mdevice so I had an option to record hands free and the device can move along with recording. Had I had read the reviews about this app I would not have purchased the device. The picture and video quality are just awful. And it’s sad because if you used your own phone camera/video it won’t move because it only works with the app. The only benefit, it’s the right size to record stuff with your own phone, say for example I use mine to show pages in a book. However using the app for any pic or video quality is a no. If someone cares about this app they would revise and consider people who are buying this model, not getting ripped off with the app quality if you care about your business and reputation. Just saying dude. Fix this and do better.
NOT at all as advertised
by Art Maru
I bought a pair of the Apai Genie Robot Cameramans intending to send one to a friend, so I downloaded this app first to test it. One of the functions I was most interested in is panoramic shooting, the ability to take a sequence of pictures to get up to a 360 degree view. The app has this function in its list of functions but it is NOWHERE to be found in the actual app controls.
Its face-tracking is VERY slow and it could not track me when I tried to circle completely around the Cameraman. It appeared only to be able to cover maybe 45 degrees before it gave up to then try to find my face again or another face by circling around.
On top of these problems, I tried to slide open the battery cover on the bottom of my second Cameraman and it would not budge.
Have a Problem with Apai Genie? Report Issue
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- Pulling issues faced by users like you is a good way to draw attention of Apai Genie to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Apai Genie customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Apai Genie.
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