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by Boerbeol

I really enjoyed the application. It began to have issues a short while ago, late October. There was just a blank screen and no matter what I did, it changed nothing. When I was able to read the articles, they were only the free articles, although I paid $41 to be a premium content subscriber.

After many messages back and forth with the app designer, still no solution. I don’t believe they fully understand what it is that is wrong, due to the fact they are asking me to perform a number of actions that are not possible (“select this after you do this and you will see this icon. Select this icon and you should be able to read premium content”). I don’t see these icons and I have sent screenshots to allow for better understanding of what it is that I am seeing. Still, they instruct me to follow their instruction and watch a video demonstration on how to correct the problem.

Asked for a refund but no response.

by Ember Xander

Good for language learning, very helpful compared to memorization apps, however unlike every other app where you make an account and log in with a password (and a phone number, and some other verification measures) it’s only accessible on the device I first downloaded it on. When I got a new phone the app automatically creates a new account, there is no “log in” mechanism anywhere. As a result my premium account was permanently stuck on a device I was no longer using, and so I was forced to cancel my subscription, which I liked and would have kept using, but didn’t want to be changed twice. Also because I couldn’t access my account from any other device I could only attempt to cancel through PayPal and continued to be charged anyway for something I wanted to use but couldn’t use. I don’t know if this is their answer to concerns about password sharing but it’s not a good one

by SeuChris

The idea and concept for this app is excellent. My very first impression was excellent, but I’m glad I gave it week of use before rating. It seems like some of the stories have real voices reading them, but then some of the newer ones have AI voices. While it’s impressive how far AI voices have come, I wouldn’t pay $10 per month to learn a foreign language from a robot voice. That’s more appropriate for something with a free version like Duolingo. Also, it doesn’t seem like they have added any C1 content for a couple months, which is the content I would be most interested in. Lastly, there isn’t any mechanism by which the user can report bugs, errors or mistakes. I see many stories where the quizzes are buggy (it just displays single numbers as questions and answers) and I just tried an older B2 story where the audio won’t load and it loads the same single translation word for every word starting a couple sentences in. I’ll glean what I can from this app, but will probably cancel after 1 or 2 months max, which is a shame, because this would likely be an app I would perpetually subscribe to, despite the high monthly price, if it were less “abandoned” feeling to me.