Contact Wordplay Support
Company Name: G5 Entertainment AB
About: Wordplay is a new top-rated word game from the creators of the bestselling
puzzle games and smart brain teasers Mahjong Journey and Jewels of
Rome.
Train your brain with a unique and addictive combination of word search
games, relaxing crosswords and challenging vocabulary puzzles set in stunning
locations.
Wordplay Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of G5 Entertainment AB
50% Contact Match
Developer: PeopleFun
E-Mail: [email protected]
Website: 🌍 Visit Wordscapes Website
Privacy & Terms:
http://www.g5.com/G5_End_User_License_Supplemental_Terms
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4 Most reported problems 😔💔
I bought a new computer and now the game has thrown me back to Level 2 .... LEVEL 2!!!!!! I have been doing this for MANY YEARS and when I last used it on my other computer I was in SEVERAL Bonus Levels. Please, I cannot handle doing 6 letter words!!!!
Used to be fun
by JoJoWyro
My husband and I loved this game and have been playing for a very long time. Recently, in the past month, they have upped the ads to the point that after every level there are ads. Not just an ad you can exit out of but now they are videos that you have to watch to the end before continuing. The X is often hard to find and even when you do press it it takes you to the advertisements. It is a severe drain on the battery. I for one am removing this app which is a shame because we really enjoyed it.
Game sync
by Samantha75
I have two iPads and this game is on both of them. I play the game on one sometimes and on the other when the first one is charging or in another room. Yet, the games are not in sync with one another. Why? I am the same person. I have tried doing your log in to get them to sync, but to no avail. I would consider this as a serious screw up. One game level is 1259 and this game level is 1120 something? REALLY??? Need to fix this.
Update: the issue above, never got resolved.
New problem: on one iPad, I at level 1680 on the game and it is stuck or something because, I enter the words and it tries to cycle to level 1681, but it loses the image and goes back to level 1680, with the same clues/words to fill in. I do that and boom, it keeps recycling???
FIX THE BUGS, PLEASE.
Newest issue: my "words not in puzzle" which should ADD to my stars is no longer adding??? Why can't you FIX these bugs?
Just let us play!
by Scubamax
I don’t care if other people want to sign up, save their results, get extra prizes, buy points, but I’m NOT one of them. Why do you (and lots of other games) insist on constantly telling people to log in and give you more information.
Make the offer, for those who want to, leave a link to do that, but don’t
keep harping on it! Also, don’t constantly ask for reviews. I guarantee if you make all that a clear choice (a button to click) those that like leaving reviews and forking over their personal information & money will do so. The rest of us, who just want to play a while, will really appreciate being left alone.
Have a Problem with Wordplay: Search Word Puzzle? Report Issue
Why should I report an Issue with Wordplay: Search Word Puzzle?
- Pulling issues faced by users like you is a good way to draw attention of Wordplay: Search Word Puzzle to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Wordplay: Search Word Puzzle customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Wordplay: Search Word Puzzle.
