Company Name: Dream Games
About: .
Listed below are our top recommendations on how to get in contact with Royal Match. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Royal Match. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
E-Mail: [email protected]
Website: 🌍 Visit Royal Match Website
Privacy Policy: https://dreamgames.com/en/privacy
Developer: Dream Games, Ltd.
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E-Mail: [email protected]
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E-Mail: [email protected]
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Мой id: 2PNHBC8C В игре пропали все кнопки, чтобы связаться с поддержкой. Не могу вступить/создать команду Меня другие игроки по ID найти не могут Помогите плииииз
Мой id: 2PNHBC8C В игре пропали все кнопки, чтобы связаться с поддержкой. Не могу вступить/создать команду Меня другие игроки по IDнайти не могут Помогите плииииз
I have been playing Royal Match on my mobile phone for a while now. I just recently reached my bonus level to receive $500. I did not receive it within 24 hours. When will I receive it and how will I receive it?
Hello, I have such a problem! I was blocked by a support group, and I can't write to support. I don't know why I was blocked. Yesterday the child played on my phone, maybe he did something. I really ask you to restore my access to support. I'm an active player and I make purchases very often. My ID is 3VC5SXPZ
What will you charge to delete YOUR Ads for royal flush. I do not possess the vocabulary to describe my disdain for your ads. Please advise if this is possible to eliminate. Thank you for your expected prompt attention to this request. Respectfully, Randall Fower
Twice today I purchased “Duke’s Treasure” for $5.99. I received only 1000 coins and NO boosters. I thought the first time I had done something wrong but 30 minutes later did the same thing with the same result. I’m not sure about your charging practices but this borders on theft. I previously sent this message to customer support and was told to reach out through the support page. I hope this is finally the correct one!
by MKGAMERGAMES
At first this game looked fun. But after a couple of levels you quickly start to realize there isn’t much skill involved at all, but more so luck. In order to win you’d need boosters and/or other assets to help win. I feel like this app is designed in a certain algorithm which helps you win a few rounds swiftly but then you hit a wall where, you barely get solid matches to clear a round. This ends up depleting your lives really quickly, forcing you to spend 1000 coins, and eventually lures people into spending actual money in the game. If you avoid giving in, you can eventually beat the round after 20 tries, then it does the same cycle all over again. This game does not feel like it’s in the players control whatsoever but more so of the developers. It’s also striking to me that in almost every game app i was playing on, I saw Royals Match adverts littered around on a day to day basis with Save The King commercials, when in actuality there’s like only 2-3 save the king missions i’ve played out of the 113 levels i’ve completed. Other than that, it’s a twist of Candy Crush. I don’t mind spending money on a game that actually deserves it. But if money is the key to winning then it destroys the whole point of playing it. I would much rather have a actual skill based game that have adverts every round than a game that relies on paying to win.
by Blondemomee
I’m deleting this as of today but decided common courtesy dictates that I at least let the devs know why. I’ve yet had the opportunity to save the king whereas all of the limitless ads shown in other games shows many different ways to save the king and not this “Candy Crush” knockoff it still hasn’t given me the chance, so, here we are. I wouldn’t mind the match game so much if it at least gave me the chance occasionally to save the king but I’ve seen nothing and from a lot of other reviews on here I’m not alone. I had hoped that this would be the first game that didn’t use deceptive ads to get me to play but unfortunately it mirrors what seems to be the status quo. I don’t understand why game devs resort to this to get people to dl their games, stand by your game, be proud of it and not make people thinks it’s one thing when it is patently obvious it is not. It would have been nice to play the game I was misled into believing it was because it really looked to be a fun and playable game. I did per the devs response on other reviews dl the latest update my game is fully up to the current date and I have not once been given the chance to save the king or anything like it, it’s been nothing but a match game every single day. So with that being said, I’m deleting now.
by LJWellborn
I’ve really enjoyed playing this game and had it installed on both of my phones. I didn’t mind making occasional in-app purchases for extra coins so I could add 5 extra moves to a hard level or refill my lives when I wanted longer playing time until today. Today I noticed that the price and content of their in-app purchases are the same BUT they’ve increased the amount of coins needed for adding moves or refilling lives from 900 to 1,000 coins. So we’re paying and getting the same amount as before BUT getting less game play.
I would’ve been a lot less annoyed about the coin increase if they had been transparent and notified players of the change BEFORE players made an in-app purchase. The failure of this company to disclose the coin increase and wait for players to discover the decreased value of their purchase is underhanded and sneaky. Unless I discover that coins are more easily attained through game play making in app purchases unnecessary, once the coins I purchased are gone I’ll find a new game made by a different developer and delete the app.
I’ve only been playing a few months so I don’t know how often they pull this but for anyone considering downloading, BEWARE of making any in-app purchases!
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