Contact UrbanflixTV Support
Company Name: Urbanflixtv
About: Our catalogue includes: critically acclaimed: series (both scripted and
unscripted), features, short form stories, musical projects, stage plays, VR,
stand-up comedy specials, and documentaries. Accessible through your favorite
device, you can enjoy UrbanflixTV wherever you are.
UrbanflixTV Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Urbanflixtv
Verified email ✔✔
E-Mail: ottsupport@vimeo.com
Website: 🌍 Visit UrbanflixTV Website
Privacy Policy: https://urbanflixtv.vhx.tv/privacy
Developer: Urbanflixtvinc
Privacy & Terms:
10 Most reported problems 😔💔
Our catalogue includes: critically acclaimed: series (both scripted and unscripted), features, short form stories, musical projects, stage plays, VR, stand-up comedy specials, and documentaries. Accessible through your favorite device, you can enjoy UrbanflixTV wherever you are.You can contact us anytime if you have questions or need assistance.
Our catalogue includes: critically acclaimed: series (both scripted and unscripted), features, short form stories, musical projects, stage plays, VR, stand-up comedy specials, and documentaries. Accessible through your favorite device, you can enjoy UrbanflixTV wherever you are. You can contact us anytime if you have questions or need assistance.
Why am I being charged twice for my account on the December 16th and 19th 7.99 you all have been charging me twice for months and I would like a refund back please call me at 478 342- 4589 been trying to contact you all no luck your phone lines are messed can’t get a call through
Good morning I am contacting you regarding my urban flix account I just canceled my subscription and was charged $7.99 and would like a refund to my account I no longer want no service also the email address I used was lcaresseeevans2023@redacted but my email is lcaresseevans2023@redacted I accidentally added an extra E wen making the account
Hi I purchased this app at 7.99 a month on my Roku Onn TV and it will not play you guys took my money out my acct but no shows
I have been charged 3.99 for urbanflixtv for months now but I do not have it, when I go to the app on my Roku it tells me to sign up and start my subscription, so that means I don’t have it, so I don’t understand why I’m being charged, I need to speak with a live customer service agent asap so we can figure out how I can get my refund for all the months you guys have stolen my money..
Hi, I cancel my account but I'm still being bill for the service. Can you please take of this issue for me. Also will I be about to get my money back, because I'm still getting bill. Thank You Anita Weatherspoon
No stars. This app is a scam please do not download
by Tyty2794
I bought this app for 3.99 on Thursday completed enrollment and when it came to watching the movies it did not work. I emailed the company MULTIPLE times regarding a refund and instead of telling me that it must be requested directly from apple they tried to convince me that I’m an idiot and I didn’t complete sign up which I did multiple times and I entered my card information 3x and still no luck. Unless you just want to give away 3.99 then I do not suggest downloading, I thought I was crazy so I had my homegirl download the app as well and she also signed up and paid and we were only able to watch trailers 😑at this point I don’t care about the 3.99 it’s just the fact that this company decided that instead of providing a decent service they would play me like a fool then ask me if I want a month of free service to make up for the money 🤣 bhhhhh please ! Don’t download don’t download! If y’all broke just say that 🥴🤣🤣
Since they never contacted me back I have no choice but to put a bad review.
by R3al R3vi3w3r
I started my 7 day free trial because I wasn’t sure if I was going to like the shows/movies on UrbanflixTV. Supposedly they don’t charge you until after your free trial is finished (their words). However, as soon as I clicked the 7 day free trial+monthly payment option (they came together) my card got charged. I hadn’t even watched 10-20 minutes of a show. I contacted them twice and gave my email both times to dispute the charge because my trial hadn’t finished. At that point I didn’t even want the membership if they were doing business like that. I just wanted my refund and go about my life. BUT since they never contacted me back I have no choice but to put a bad review. DON’T WASTE YOUR TIME OR MONEY. If I could give UrbanflixTV 0 stars I would.
Account assistance
by Guadrosales
So I applied today for a 7 day free trial. But I accidentally miss typed the email they ask for. The email I miss typed doesn’t belong to me. I tried going to account settings and I can’t switch the emails, now all my info is unsafe. I do take all the fault because I’d didn’t pay attention but I expected that the app would have more account settings and support. I watched a few movies and otherwise the app is alright. I just don’t like the fact that my info now is unsafe and there is almost nothing I can do from my side of the account.
Have a Problem with UrbanflixTV? Report Issue
Why should I report an Issue with UrbanflixTV?
- Pulling issues faced by users like you is a good way to draw attention of UrbanflixTV to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a UrbanflixTV customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using UrbanflixTV.
