Contact UrbanflixTV Support
Published by Urbanflixtv on 2024-01-02 About: Our catalogue includes: critically acclaimed: series (both scripted and
unscripted), features, short form stories, musical projects, stage plays, VR,
stand-up comedy specials, and documentaries. Accessible through your favorite
device, you can enjoy UrbanflixTV wherever you are.
How to Contact UrbanflixTV Customer Service/Support
Listed below are our top recommendations on how to get in contact with UrbanflixTV. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact UrbanflixTV. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Urbanflixtv
100% Contact Match
Developer: Urbanflixtvinc
E-Mail: [email protected]
Website: Visit UrbanflixTV Website
Privacy & Terms:
https://urbanflix.online/privacy/
Reported Issues: 8 Comments
By Sharon coleman
4 months agoWhy am I being charged twice for my account on the December 16th and 19th 7.99 you all have been charging me twice for months and I would like a refund back please call me at 478 342- 4589 been trying to contact you all no luck your phone lines are messed can’t get a call through
By Caresse evans
5 months agoGood morning I am contacting you regarding my urban flix account I just canceled my subscription and was charged $7.99 and would like a refund to my account I no longer want no service also the email address I used was lcaresseeevans2023@redacted but my email is lcaresseevans2023@redacted I accidentally added an extra E wen making the account
By Patrice Warner
11 months agoHi I purchased this app at 7.99 a month on my Roku Onn TV and it will not play you guys took my money out my acct but no shows
By Shamika Lott
1 year agoI have been charged 3.99 for urbanflixtv for months now but I do not have it, when I go to the app on my Roku it tells me to sign up and start my subscription, so that means I don’t have it, so I don’t understand why I’m being charged, I need to speak with a live customer service agent asap so we can figure out how I can get my refund for all the months you guys have stolen my money..
By Anita Weatherspoon
2 years agoHi, I cancel my account but I'm still being bill for the service. Can you please take of this issue for me. Also will I be about to get my money back, because I'm still getting bill. Thank You Anita Weatherspoon
By tyty2794
No stars. This app is a scam please do not download
I bought this app for 3.99 on Thursday completed enrollment and when it came to watching the movies it did not work. I emailed the company MULTIPLE times regarding a refund and instead of telling me that it must be requested directly from apple they tried to convince me that I’m an idiot and I didn’t complete sign up which I did multiple times and I entered my card information 3x and still no luck. Unless you just want to give away 3.99 then I do not suggest downloading, I thought I was crazy so I had my homegirl download the app as well and she also signed up and paid and we were only able to watch trailers 😑at this point I don’t care about the 3.99 it’s just the fact that this company decided that instead of providing a decent service they would play me like a fool then ask me if I want a month of free service to make up for the money 🤣 bhhhhh please ! Don’t download don’t download! If y’all broke just say that 🥴🤣🤣
By r3al r3vi3w3r
Since they never contacted me back I have no choice but to put a bad review.
I started my 7 day free trial because I wasn’t sure if I was going to like the shows/movies on UrbanflixTV. Supposedly they don’t charge you until after your free trial is finished (their words). However, as soon as I clicked the 7 day free trial+monthly payment option (they came together) my card got charged. I hadn’t even watched 10-20 minutes of a show. I contacted them twice and gave my email both times to dispute the charge because my trial hadn’t finished. At that point I didn’t even want the membership if they were doing business like that. I just wanted my refund and go about my life. BUT since they never contacted me back I have no choice but to put a bad review. DON’T WASTE YOUR TIME OR MONEY. If I could give UrbanflixTV 0 stars I would.
By Guadrosales
Account assistance
So I applied today for a 7 day free trial. But I accidentally miss typed the email they ask for. The email I miss typed doesn’t belong to me. I tried going to account settings and I can’t switch the emails, now all my info is unsafe. I do take all the fault because I’d didn’t pay attention but I expected that the app would have more account settings and support. I watched a few movies and otherwise the app is alright. I just don’t like the fact that my info now is unsafe and there is almost nothing I can do from my side of the account.
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