Contact CHL: Official App

Contact CHL Support


Company Name:

About: Welcome to the official app of the Canadian Hockey League, the Western Hockey
League, Ontario Hockey League, and Quebec Maritimes Junior Hockey League! The
CHL App is your one-stop shop to stream live games on CHL TV, and your source
for live scores, highlights, stats and news from your favourite team across the
league. App features: - Official App of the 2024 Memorial Cup & 2024 CHL/USA
Prospects Challenge presented by .


 
  2026-01-30

CHL Customer Service 💢

Hard-to-find customer service info can be a red flag. Is CHL Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Canadian Hockey League



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit CHL Website

Privacy Policy: https://chl.ca/privacy_policy

Developer: Canadian Hockey League





Can I trust CHL app?

Protect your data and wallet. We investigate the developer's website (Chl.ca), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

1.0 out of 5

Horrible use experience

2024-12-15

by Ericaassddffgg

Unlike most other hockey apps when you look at player stats for a game there are no links on the player names to bring up additional data. There used to be, but not any more. With the latest update, when you look at scores, you can’t click on a game to bring up the box score. This is such a basic feature and it hasn’t worked for two weeks now. Every year the league tells us they’ve improved the app to give us a better user experience but somehow regress and make it worse.

No longer get box scores

2024-12-16

by Tennis Really

You can no longer click on the score of a game and have the box score and details come up. It is frustrating not to be able to get details of the games. You have to go to eat team’s website. Total waste. Also, when you click on scores, it doesn’t go to the correct date. Just as frustrating is the fact in the score section you can only see 3 days worth. You can’t go back to check a score from a week ago. Also the delay in updating the scores is growing!!!!

Beyond aweful wasted money and given the run around

2024-12-17

by Brandin Buden

Purchased the season and playoffs pass, was able to watch 1 game before the app started having issues. I contacted customer service, and they suggested refreshing, clearing, deleting and re downloading the app. Didn’t work. I then gave up on it until the memorial cup started.

Same issue. Same suggestions. Now customer service tells me to just redownload it. Which doesn’t solve the issue. I deleted my account and customer service said they can’t refund it now that there’s no account.

So I re re redownloaded it expecting a refund. Instead they announced the generous offer of adding my subscriptions. Literally 2nd period of the final game.

It’s all bots in customer service. Do not support this aweful coloany.




Have a Problem with CHL: Official App? Report Issue




Why should I report an Issue with CHL: Official App?

  1. Pulling issues faced by users like you is a good way to draw attention of CHL: Official App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a CHL: Official App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CHL: Official App.


Alternatives