Contact ClickUp old app Support

I really liked this app until they did an update a while back and now it just frustrates me. Every time I check off reoccurring tasks they go to the bottom of my list instead of staying where I want it to stay in the list. I use to be able to add a number to a task so it shows up where I want it to stay in my list but instead it goes to the bottom of my list. So then I have to switch to board view then drag it to the top of my list. I just want to be able to assign it a number like you can on the desktop app. I liked it when it was more like the desktop version. Anyway! It’s not!

I use ClickUp all the time on my desktop and it is a wonderful and full featured program. It takes some getting used to, but once you do it really is unmatched. However, the iOS app is nearly unusable. It is not optimized for mobile at all. It is terribly slow and sometimes things work and sometimes they don’t. It’s actually a bit of a stressful experience to use it. I am hoping that the CU team will put some resources into the mobile experience and get it to a much higher level of usability. When they do I will come back and update my review accordingly

I thought it’d be great to have the features of Asana, Trello and Quip in a single app. Unfortunately the very first doc I created won’t fully sync from desktop to iPad to phone. The only section available is the table of contents. That means I can’t edit or even read it on mobile, rendering it totally useless. If I can’t be sure all my docs and tasks are available and in sync then ClickUp is more of a liability than a productivity tool. I was happy with the desktop app after a couple days of use and liked the Gantt and calendar views a lot. I thought I was going to make the switch so I started testing it on mobile. Such a shame. I added a second star because I think there’s potential here but an unreliable app simply cannot function as the core source of truth in my business.