Contact Penske Truck Rental Support
Company Name: Penske Truck Leasing Co. L.P
About: Simplify your move and stay connected during your personal truck rental. The
Penske Truck Rental mobile app makes renting and moving easier.
Penske Truck Rental Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Penske Truck Leasing Co. L.P
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Penske Truck Rental Website
Privacy Policy: https://www.gopenske.com/privacy/rental-privacy-notice
Developer: Penske Truck Leasing Co., L.P.
Can I trust Penske Truck Rental app?
Protect your data and wallet. We investigate the developer's website (Pensketruckrental.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Corporate reservation
by Penske Problem
We needed a high top to move a couch and 3 dogs 1 way from Tennessee to Texas. A box van wouldn’t suffice due to the dogs. I booked the van 2 months earlier through corporate, not the local guys in Knoxville. I called about a week before the pick up date and was assured that everything was good and the van would be there a day beforehand. Our party flew up from Texas to make the move. While she was on her way, Penske called and said the van wasn’t available but they could upgrade to a 16 foot van. (I couldn’t use that because of the dogs). As a last resort, we had to book a local u haul rental from u haul. She made the move. we had to fly to Texas and bring the van back. Due to this whole nightmare, we were out 500$ for a flight, fuel to return the van to TN and lost time from work. Local Penske’s response: Sorry, corporate doesn’t communicate well with local agencies. Moral of the story, if you book from corporate, verify locally. I won’t because I’ll NEVER call Penske again!
Horrible
by Lman1411
Don’t use them! Rented a van, shocker they don’t have it and the district manager hung up on me. I rented with budget and others and when they didn’t have it they called me or texted me 10 minutes later. Nothing from Penske, fix your system it’s not hard your just lazy. Never ever touching this company again: paying for an Uber home now since they don’t have my rental
Map problems
by Bradhollywood
Drop off location maps are not accurate. The actual Waxahachie, TX drop off location is more than 20 minutes away from where the app tells you to go. Wastes a ton of time and fuel and frustration, especially when you are new to an area.
Have a Problem with Penske Truck Rental? Report Issue
Why should I report an Issue with Penske Truck Rental?
- Pulling issues faced by users like you is a good way to draw attention of Penske Truck Rental to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Penske Truck Rental customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Penske Truck Rental.
