Contact NeuralCam A Support

by Rallytom99

I recently attained the new iPhone 11 Pro MAX and I was using the new night mode on my camera and wanted to compare it to an app that I thought would have more experience in the matter. I bought this app and took the same picture with the standard iPhone 11 Pro’s night mode, and this app’s night mode. The iPhone’s results were much clearer and it looked like a real photo, whereas this app’s results were just about as useless as my eyes for seeing in the dark. I know it’s only a few $$ for this app, but it is not worth it.

The app also has a major lag when it’s in automatic mode, and it keeps making multiple sporadic shutter sounds after pressing the capture image button once. I apologize for being critical, but I think this app needs it, and hopefully the money I probably won’t get refunded back, knowing Apple, will go towards making this app a little bit better.

by Mohamed Al-Hassan

I have just bought the app after praising reviews I read. I compared the pictures from my iPhone XS Max with this app’s camera. I was not expecting miracles, but the low light picture were clean and nice and much better than the iphone original camera. Though, I am really disappointed with the shutter noise, not only is just too load, but having the shutter sound is unnecessary since other phones take many picture in the background without such a noisy sound. I had to silence the phone to feel OK.
I will continue to experiment with this app in the next few weeks.
I would love to give it 5 stars for the picture quality, but the shutter sound makes it really hard to do so.
I urge the developers to mute the shutter, or make it optional, or lower the volume a lot to make the app good for day to day use.

by Josh_Joshmeme

After using NeuralCam a bit longer and comparing it to other apps that are supposed to do low light photography, I decided to rewrite my review. My main complaint was that it tends to blow out certain lighter tones and highlights. That is still an issue, and at times it tends to give results with too much yellow, but the brightness has pretty much become my only real complaint. I can adjust the yellows afterward. If you could perhaps have the ability to use some exposure compensation I think this app would be near perfect. I am amazed at how clean the images are, virtually no noise and great detail. I compared to the vividHDR and LowLight + in ProCamera and there is absolutely no doubt how much better NeuralCam is in my mind.

All I ask for really is to be able to tone down the brightness on the picture in general. I don’t think it needs just the highlights turned down because the balance seems great and would look odd if just the highlights were brought down.

Anyway, love what the app can do and if it could be more consistent and less bright it would easily be one of the best apps on my phone. Make it capable of doing what it does in portrait mode and wow, that would really be something.

Not regretting the purchase at all at this point and just hoping for a few tweaks to really dial it in. Would even be willing to pay for an upgrade that fixes the brightness issue.