Contact EEVEE Support
Published by EEVEE on 2024-01-23About: Track your charging costs across locations. We use data directly from the car.
How to Contact EEVEE Customer Service/Support
Listed below are our top recommendations on how to get in contact with EEVEE - Track charging costs. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact EEVEE - Track charging costs. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of EEVEE
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Developer: EEVEE BV
E-Mail: [email protected]
Website: Visit EEVEE Website
Reported Issues: 3 Comments
By Ibondarev
Stopped working after 5 minutes
I logged in and put all the settings in (including places and kWt prices. This I was charging my car, the app started to show battery level and charging status. Unfortunately it stopped showing any changes soon and froze at 58% of the charge. I was waiting several days, tried to log out and log in, but still no changes. The app is just freezing. Even tried to log in on a different iphone - the same result
By Zews 01
Trash
First thing they want to get started is my email address. You have to create an account. Then they want my Tesla login info including password. No thank you. Right away in the trash it goes.
By DJDARRYLT
Drains the battery no matter the setting
As far as the information it provides, this app was exactly what I was looking for. I read some other reviews that talked about how the phantom drain cases by this app is insane... but I have quite a few other apps that tap into the API of my Tesla and I was able to adjust the settings in app to adjust that - so I thought I’d give it a spin. As soon as I installed the app, I went through the settings and changed it to only ping the API when I needed it to. Over the course of the next few days, I noticed it was pulling anywhere from 4-9 miles off the range overnight. I changed the settings a few times and it was as if I did nothing. I checked the backend on the API to see what was pinging so much and it was indeed this app, no matter the settings. While most apps that connect to the API for data, need a second to update when you open the app, this one is immediately accurate on load-up - which tells you how often this thing is waking your car. Such a shame as this app would be so useful and give me the info I really need... though the irony is not lost on me that an app that is supposed to tell you how much you are paying to charge is actually costing you more in charging. Hopefully they figure this out soon as I would love to sign up again.
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