Contact New Innovations Support
Published by New Innovations, Inc. About: The New Innovations mobile app is designed for graduate medical education (GME)
Residents and Fellows, and undergraduate medical education (UME) students in
today’s clinical learning environment. GME users can utilize Work Hours,
Procedure Privileges, Procedure Logging, Evaluations and a QR code scanner for
conference attendance tracking.
How to Contact New Innovations Customer Service/Support
Listed below are our top recommendations on how to get in contact with New Innovations. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact New Innovations. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of New Innovations, Inc.
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Developer: New Innovations, Inc.
E-Mail: [email protected]
Website: Visit New Innovations Website
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Reported Issues: 4 Comments
By Yolanda
2 years agoI was checking to view my residents who are onboarding and for advancement and I think I lost my list because I cannot see the names of my residents to view their onboarding information. Can you tell me how to get that back? I would appreciate speaking to someone who can help me. (718)780-5970
By cabe 1
Classic NI fail
Only for logging hours. No procedure logging you can only reference old procedures. Logging hours on this is a nightmare as you have to scroll through thousands of institutions to find your institution every single day that you log your hours. No ability to search or favorite... Calendar only shows A five day stretch. You can only log three days retrospectively unless you go through a back door and take a whole bunch of time. All in all this is a classic New Innovations product. More difficult to use then a hand plow in a parking garage.
By ndgaines
Not usable for evals
The format of the evals is not usable- it doesn’t reformat for a phone interface so you have to scroll horizontally to see the full question and only small parts appear at a time. You can’t tell what rating you’re giving because the check boxes don’t line up with the content of the score. Was really hoping this would speed up my ability to keep up with evals but it’s completely useless as is.
By Manolo Salvador
Optimize for iPad landscape!
Being this an app used by many healthcare providers surprisingly not being optimize for portable devices is annoying; for instance not being optimized for landscape mode makes it useless for iPads I could go on with other details to improve but apparently since they already got us in they don’t care if it becomes obsolete.
Have a Problem with New Innovations? Report Issue
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Why should I report an Issue with New Innovations?
- Pulling issues faced by users like you is a good way to draw attention of New Innovations to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a New Innovations customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using New Innovations.
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