Contact GoFan: Sell Tickets to Events

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About: With the easy-to-use GoFan Box Office app, you can now accept all major forms of
payment for your high school events. By connecting to a card reader via
Bluetooth, you can process payments, send receipts, and manage tickets and
passes.



How to Contact GoFan Customer Service/Support

GoFan: Sell Tickets to Events Contact Information

Listed below are our top recommendations on how to get in contact with GoFan: Sell Tickets to Events. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact GoFan: Sell Tickets to Events. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



30.77% Contact Match

Developer: Gametime

E-Mail: [email protected]

Website: Visit GoFan Website



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Reported Issues: 61 Comments

3.4 out of 5

By Matt Underhill

1 year ago

I did buy tickets three times for the tonitea Edgewood game in Ellettsville Indiana and can I get a confirmation email

By Alvin Nations

2 years ago

I can't see the purchased ticket to the Royal High School Track & Field event at 3:00 PM today. Help Randy

By Stark jones

2 years ago

Have not receive email to access tickets that I purchase on Saturday. Game is tonight. Please call 5408929404

By Andrew Valenzano

2 years ago

i purchased tickets for the section 9 wrestling tournament at monroe woodbury high school in central valley new york for tonight. i was charged for the ticket but do not have an email or a ticket to screen at the location how do i rectify this ?

By Amy payton

2 years ago

How can you get through to them the number has been busy since 1:00 today

By Teresa Moton

2 years ago

I purchased two tickets for the Madison Central, Grenada football game. My debit card was charged, but I have no tickets. How will this issue be resolved? Thank you for looking into this matter

By Burton Blackburn

2 years ago

My card has been charged twice for one game.

By Chelsea Sims

2 years ago

I had to buy 2 tickets because when I got to the game the ticket wasn’t showing but it charged my card

By Tony

2 years ago

Created an account and paid for 3 tickets for the Davidson vs Murphy game tonight in Mobile Al. I have yet to receive confirmation tickets and my bank account has been charged $33 for the tickets

By Marlene Essig

2 years ago

Wanted to purchase 2 tickets for swim meet a waconia high school on 8/31/2021. There are twelve tickets that have been indicated as being ordered. Will only 2 tickets be validated a the event and charge to our credit card?

By Jacky Bostick

2 years ago

How can I be notified by text when a game I am interested in goes on sale, now have to keep checking the website, games can be sold out by the time I see it is available

By Veronica V

2 years ago

I am trying to purchase 5 tickets for this Friday's game but it isn't processing.

By Kenneth Gerrow

2 years ago

Needed to buy one ticket somehow I ended up with three how do I go about get refunded for 2

By Jimmetter Johnson

2 years ago

I purchased 2 tickets for my daughter’s softball game on Friday May 7th. Get there and their not charging.. May I please get a refund!! 478305-0328

By Donna Pittman

2 years ago

I purchased one ticket for softball 4A at Brookland AR on May 6th and did not receive an email but my bank acct has been charged. I need the email please

By Hunter Ingersoll

2 years ago

I purchased tickets for 5/1 at 2:30 and I did not receive the confirmation email. Help, please.

By Darnella LoPresto

3 years ago

I purchased 2 tickets for Saturday March 6, 2021 for basketball game at Hillsdale, Michigan. I have never received an email with the tickets. Please contact me or send email thank you.

By Tim Gordon

3 years ago

I am having purchasing tickets for the FHSAA Class 7A Boys Varsity State Tournament Playoff, Can you Help ?

By Robin

3 years ago

I was charged 63 dollars for one ticket to a baseball game that cost 5 dollars!!! Someone owes me money like now!

By Shelley Paulus

3 years ago

I purchased two tickets for the Grayling High School vs Boyne City Girls Varsity BB game 2/16/21. I received an email confirmation of two tickets purchased for $10.; however, my credit card was charged $15.

By CCS

3 years ago

No basketball games like (1/19) showing up in GoFan site/app for Mountain View HS, Lawrenceville, GA.

By Candice

3 years ago

I purchased two tickets and never received a confirmation email. They are not showing in my purchase history. The game is in 1 hour . What do I do?

By Nick Fouts

3 years ago

I bought 2 tickets for the Harding Academy vs McGehee high school championship football game at War Memorial Stadium in Little Rock, AR. I see confirmation of purchase on my credit card statement but I have not received an email with my tickets yet. What do I do?

By Celeste A Shatzer

3 years ago

I have ordered tickets twice for the same date and cannot get a verification to prove I have ordered tickets. The phone keeps ringing busy.

By Glynna Evans

3 years ago

I purchased tickets for a game and it was canceled how can I get a refund?

By Sharon Ewing

3 years ago

I have 8 kids attending today's game at 6 but it only allows dig season passes 😳4.00 no kids prices no adults prices digital season passes only so how can I purchase the kids unless everybody is 4.00 so confused because 7×4=28 +4 adults # 40.00 wow so is this correct??I see no other options????help❗❗

By Sequoia Randoplh

3 years ago

I put the wrong email so I am trying to get my tickets for a game today

By Antonio Tarver

3 years ago

If you purchase a ticket for a game and the is canceled do you get a refund

By Tralaquincy Reddrick

3 years ago

My daughter purchased a ticket and never received the ticket but my account was charged

By Shirley Jenkins

3 years ago

I purchase a ticket for December 10, 2020 for Brewbaker Middle School this at 820am. It was charge to my debt card. But at 330p. today it charge my card again

By Ashley

3 years ago

I wanted to download da go fan app for the android phone but it want let me I need help

By Veronica hillman

3 years ago

I purchase 5 ticket and l have not receive my confirmation information for the east side high vs southwest high please send my information

By Renae Whiteside

3 years ago

I accidentally deleted my conformation email then deleted it permanently. Can you please resend the email?

By KEN BULLARD

3 years ago

WHEN WILL THE MARION HIGH SCHOOL, MARION, S.C. FOOTBALL TICKETS GO ON SALE ON GOFAN.? IT SHOWS " THERE ARE NO EVENTS SCHEDULED AT THIS TIME." WE PLAY FOR THE LOWER STATE CHAMPIONSHIP VS ANDREWS HIGH SCHOOL ON FRIDAY, 11/27

By Rodney Hogan

3 years ago

I haven't received confirmation through my email the money is gone off my card

By Monica Kilow

3 years ago

I purchased 2 tickets @ 11:03 am...I need my refund because Carroll High School is Not letting them in because of a validation mistake...I am Confused to whole situations

By Lisa M Swader

3 years ago

I purchased tickets today 3 tickets a 50 ea. I am requesting a refund because they are no longer needed. We had a conflict in communication with the coaches information provided to my spouse and our student athlete. They were purchased today. Thank you for your assistance Lisa M Swader

By Dereck Warren

3 years ago

I am a single father of four kids who attend Brandon schools in ortonville mi. I never missed a game of anyone of my kids ever and went to order tickets and it was already sold out I was told there would be two links one for the parents of the players and then later one for the others and I never seen the second link so now me and my kids won’t be able to go was wondering if there is anyway we can order five tickets to this event on 11/13/20 we would greatly appreciate it

By Carrie Priebe

3 years ago

I checked out as GUEST and I put in incorrect EMAIL. How can this be fixed, can you PLEASE correct the email address to the email address list above? So I can receive this via my phone. The game is tomorrow evening. Thank you in advance! Order#3789462 Nov 12th, 4:05pm

By Angie Threadgill

3 years ago

I entered the wrong email and didn't get a confirmation number the right gmail is listed above

By Pam Copeland

3 years ago

It has an incorrect email address for me. Haven’t received my confirmation for tickets I purchased. How do I enter the correct password?

By Tanya D Rambus

3 years ago

Hey yes am trying to get tickets to my son game for tomorrow 11/6/2020 at Denby high school and it keep tell me that no events coming up. last week I did it and I did not have any problems so please can you help me I do not miss none of his games. Thank you.

By Gwen Tinker

3 years ago

I think I put the wrong email haven’t received an email

By Gayle Reaves

3 years ago

I purchased 4 tickets yesterday 11/2. I have not received an email confirmation. My credit card shows I am charged for the tickets. Help please. They were for the Lauderdale County-Ohatchee game

By Jenni Tyre

3 years ago

I purchased 2 tickets on Sunday for Clay vs Ridgeview. I did not receive a email with my confirmation or my tickets it did come out of my checking account. Now the game is sold out and I have nothing to show that I paid for my tickets other than my bank statement. I need the tickets by tonight so I can attend the football game that I have already purchased tickets for.

By Ammie Phipps

3 years ago

My daughter purchased 2 tickets to the football game on Friday night the 23 and it was raining and lightning so she thought the game was cancelled. Can yall refund her money or put it toward another game since her tickets did not get used. Thanks

By Steve Sanders

3 years ago

I paid for three tickets for the Ironwood HS ,Desert Edge HS football game for Oct.23rd and did not receive a confirmation email. can you look into this please.

By Mary L Jackson

3 years ago

I purchased a third ticket separate from the 2 tickets yesterday. It didn't ask for email. Don't see my third ticket purchase.( Twin lakes middle vs Landon middle game )

By Nickalaus Butler

3 years ago

I purchased 2 tickets and I dont see them

By rodney mcqueen

3 years ago

my ticket conformation didnot come to my g mail acct.

By LaToya Key

3 years ago

I purchased 3 tickets on 10/14/2020 for Westover Comprehensive High School game on 10/16/2020. I have not received my confirmation email or virtual tickets. What is going on?

By Solomon Rivers

3 years ago

I purchase 4 tickets yesterday for the Kendrick High School vs Jordan High School in Columbus Georgia and I did not get a confirmation I called the bank and they said that it was pending

By Lisa Hajj

3 years ago

I purchased 4 tickets this am to the Milton High School bs Pope High School Varsity Volleyball Game today and it kept timing out...The purchase finally went through. Now I’m seeing 10 tickets in my inbox...I only wanted 4. Please refund me for 6 tickets. Thank you. Lisa Hajj

By Jessica

3 years ago

I purchased a ticket to Florence middle school in Florence Alabama on 10/2/2020 and got charge twice i need my money back

By Candace Doka

3 years ago

I didn’t get an email for tickets I purchased for Mountain View Mesa Az vs Dobson high school Mesa Az game on October 7 2020 It’s showing on my bank statement that $24.00 Was taken out the debit card on September 30,2020. I’m wondering if I can get a confirmation on those tickets

By Candace Doka

3 years ago

I purchased 4 tickets for Mountain View high school in Mesa Az for October 7 away game at Dobson high school in Mesa Az on September 30, 2020. My son used his debt card and it says on my bank statement that the tickets are for a high school team in Georgia. I need tickets for Mountain View high school in Mesa Az Is it possible to change it to the right school or refund my sons debit card.

By Leticia Garcia

3 years ago

I purchased 5 tickets for this Thursdays game (Angleton vs Ball High. I didn't realize 9th grade is not JV. 9th plys at Ball High this Thursday. Can I transfer these tickets to use for future games? I will be purchasing 2x a week i have two boys playing for the HS. One in 9th and one in 12th. Otherwise, can i get a refund. It will go right back in to purchase next week. Please help. 8327209668

By LaShonda Cargill

3 years ago

I purchased 1 ticket for a game South Paulding vs Chapel Hill. I recently looked at the account I used & saw the funds were taken out 3 times instead of once. I paid $18 for 1 ticket. How can I get my funds back?

By Cldillard


Signing In

This system never allows me to sign in. The app will not accept my sign in and the website always shows an error.



By Looking for an orange Apple


What the??

Why would I pay a “convenience fee” for the inconvenience of this app. Any school event that doesn’t accept cash should just be free as opposed to forcing folks to use this trash.



By galdtheball


Sign in

Same , won’t let me sign. No wonder it has a 3 out of 5 ratings .




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