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Company Name: Mister Softee
About: Mister Softee China is a provider of very best ice cream and frozen treats to kids and families.
Headquarters: Runnemede, New Jersey, United States.
Mister Softee Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: info@mistersoftee.com
Website: 🌍 Visit Mister Softee Website
Privacy Policy: https://mistersoftee.com/privacy-policy/
Developer: Mister Softee
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3 Most reported problems 😔💔
I’m glad there’s an app, but...
by Dammit Janet 85
So I’m trying to open an account, but I can’t enter my birthday the correct way to get to the next step. Is it that I’m too old? Is 34 considered “old” now? If it is, then that’s disappointing... and now I’ve gone and given myself a complex. Now I want to eat my age in ice cream to make me feel better! Oh, wait! I can’t, because I can’t create a dang account to stalk... I mean track... the Mister Softee truck that comes around my neighborhood. Fix it! Please! I’m tired of going to Sonic for ice cream! I’ve gone there so much that they have judgmental looks when I show up now! Now I’ve gone and given myself another complex! You see what happens when apps don’t work? You see!? There are consequences to your actions; for shame!
Haha I’m only joking around before anyone starts to lose their crap. But I’m not kidding about the birthday thing tho... that is for real not working. Fix it, please!
Does not work
by Ework66
I live in Philadelphia and the application shows me all of the trucks in the surrounding states, but does not show here. I've had the truck drive by, or have seen it while out, but they never show up on the application. I live on the top floor of a mid rise and can never make it down in time. I sent an email to the help address with this information and have heard nothing. Don't waste your time if you live in PA.
Disappointing
by Michael4000us
Seems the whole point of the app is supposed to be to let you know when the truck is in your area. But although it (sometimes) tells you where it is when first opened, will not update after that. Even when shut down and restarted.
If the developer would address this, it would be a pretty nice app.
Have a Problem with Mister Softee? Report Issue
Why should I report an Issue with Mister Softee?
- Pulling issues faced by users like you is a good way to draw attention of Mister Softee to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Mister Softee customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Mister Softee.
