Contact Mister Softee Support

So I’m trying to open an account, but I can’t enter my birthday the correct way to get to the next step. Is it that I’m too old? Is 34 considered “old” now? If it is, then that’s disappointing... and now I’ve gone and given myself a complex. Now I want to eat my age in ice cream to make me feel better! Oh, wait! I can’t, because I can’t create a dang account to stalk... I mean track... the Mister Softee truck that comes around my neighborhood. Fix it! Please! I’m tired of going to Sonic for ice cream! I’ve gone there so much that they have judgmental looks when I show up now! Now I’ve gone and given myself another complex! You see what happens when apps don’t work? You see!? There are consequences to your actions; for shame! Haha I’m only joking around before anyone starts to lose their crap. But I’m not kidding about the birthday thing tho... that is for real not working. Fix it, please!

I live in Philadelphia and the application shows me all of the trucks in the surrounding states, but does not show here. I've had the truck drive by, or have seen it while out, but they never show up on the application. I live on the top floor of a mid rise and can never make it down in time. I sent an email to the help address with this information and have heard nothing. Don't waste your time if you live in PA.

Seems the whole point of the app is supposed to be to let you know when the truck is in your area. But although it (sometimes) tells you where it is when first opened, will not update after that. Even when shut down and restarted. If the developer would address this, it would be a pretty nice app.