Contact Grow with Jane Support
Company Name: Los Redondos Inc.
About: ••• Master cannabis growing, learn from experts and share with the
community. •••
Grow with Jane is the complete and most useful tool for
cannabis plant growers.
Grow with Jane Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Los Redondos Inc.
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E-Mail: contact@growithjane.com
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3 Most reported problems 😔💔
Almost Awesome
by Cozy2963
I like all that this app has to offer, but as a person that has done development before, I’m sad with just a few aspects of execution. The largest one is that the chat function isn’t built in. The app essentially opens a browser then when you click the back button you get logged out. Sadly the Google login function doesn’t work so you have to type in all of your information. I’ve accidentally clicked the back button 3 times… I’m over it and I’m a paid customer. I guess I don’t understand why this wouldn’t be executed in app.
I really would like to use this app but…
by Oos007
The general idea of what the app should be able to do is great. If the few bugs that I’ve run into can be fixed this app would be a time and lifesaver. Unfortunately, the support team has not gotten back to me on the Customer Support messaging, so I’m not sure if I will upgrade from the monthly to the annual. I hope they do though, because I spent several hours putting in all my plants info and lineage.
Update: I am not able to log into the community support area because I sign in with My Apple ID instead of a password. When I go to set my password, it says that I’ve been sent an email, but I have not received any emails for the reset or any of the Customer Support issues that I have sent via the app. I have tried to change my email address from the privet relay to my person one but am unable to do so. I really want to use this app, but it’s taking up so much time
Good so far, but some issues
by Bezalel Nebari
I’m new to using the app. I like it but I am still exploring. One big issue for me so far is the fact I can’t input decimals when adding nutrient mixes. I can’t put “0.5 tsp”. I can only put digits. After saving the log, if I put “1”, it’ll record it as 1.0. Then I can sloppily try to change the number after the decimal. But I can’t even erase the number before the decimal because I can’t click to select where I want to type. This is a pretty bad problem for me and makes me lose hope for the rest of the features of this app. I hope this is fixed soon, because it is enough of an issue to make me not use the app.
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