Contact SmartGo One Support
Company Name: Smart Go, Inc.
About: SmartGo One is the only Go app you’ll need whether you’re just getting
started with Go or are a seasoned master. Learn, play, and win with SmartGo
One!
The ancient game of Go can be enjoyed on your iPhone, iPad, or Mac in a
whole new way.
SmartGo One Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Smart Go, Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Tsumego Pro (Go Problems) Website
Privacy Policy: https://lr-studios.net/privacy
Developer: LR Studios
Privacy & Terms:
https://smartgo.com/privacy.html
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3 Most reported problems 😔💔
Missing a few features, needs work
by AIHReview
The previous, Kifu, version had a few features that this one is missing that I wish it had. For example when playing against the computer, the computer never resigns, so you are forced to play out a doomed game that the computer cannot possibly win. It’s a waste of time. If there’s an option for that behavior, it’s well hidden. It also doesn’t handle consecutive passes correctly. (It passes, but when you pass, it goes back to playing as if it had never offered the pass. also, this version has been very unreliable. It often crashes and stops playing against you after half a dozen moves. There have been no updates in months.
Liked the old one better
by Alpha J
The new smart go one is very similar to the previous version but it is stronger and slower. I could beat the old one pretty regularly and this one is much more difficult. I have only won 20 or so games since I got it. Then again it took me about 4 or 5 years until I could beat the first version fairly consistently. Maybe 4 or 5 years from now, I’ll be beating SmartGo 1. Who knows? I do know that the computer in the old version would NEVER play another move AFTER it had passed. This version does that all the time. It really bothers me.
Don't know why a move is bad or good.
by ArtificialyRearedSilverFoxes
I will say that the Go lessons in this app are far superior to the other apps I've tried as a complete beginner, but that isn't saying much. Just telling me that I made a good or bad move without explaing WHY it was a good or bad move does not help with learning. It seems that all of these apps that claim to teach you how to play Go assume that you are already familiar with the game. So, um, what exactly is the point of the lessons?
Have a Problem with SmartGo One? Report Issue
Why should I report an Issue with SmartGo One?
- Pulling issues faced by users like you is a good way to draw attention of SmartGo One to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a SmartGo One customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SmartGo One.
