About: Poll Pay is leading the way for survey apps that actually reward you for your
time! Join millions of people in answering simple questions and getting paid for
your opinion.
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Listed below are our top recommendations on how to get in contact with Poll Pay: Earn Money & Cash. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Poll Pay: Earn Money & Cash. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of BitBurst GmbH
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Developer: BitBurst GmbH
E-Mail: [email protected]
Website: Visit Poll Pay Website
By Beverly Hart
1 month agoI have cash out this morning under beverlyfaye9@redacted I have a PayPal account under my email address it's beverlyfaye9@redacted I cash out earlier under the same email what is problem please fix it thank you
By Phyllis Smith
2 months agoI cashed out and it has been 2 weeks and I haven't been paid yet
By Sean Oliver
6 months agoI HAVE DONE A FEW $15 REDEEMS. BUT MY LAST REDEEM WAS ON FRIDAY 20/10/2023 ANDS ITS NOW 25/10/2023
By Lorna
2 years agoPayPal option to cash out just takes you round in a circle, enter my email twice, click redeem, get asked to enter email again. support team don’t get back to you, wasted so much time on their surveys half of which kick you out when you are 99% there with no reward. Horrible scam.
By Bary Allan Gold
2 years agoI am trying to use Paypal. It requires a phone number. The field has “+49 XXX” preloaded. I am in USA. What do I enter for my (abc) def-ghij phone number?
By Oladeji Toriola
2 years agoI requested my payout of $15 using the 15.90 PayPal redeem option and it has yet to hit my PayPal account. This is the third day now this is seriously frustrating and I’ve wasted hours of my time trying to complete surveys that didn’t disqualify me for no reason. I hope they read these issues I myself and everyone else included are sending and get to the bottom of this because this is seriously annoying.
By Beverly Bowman
2 years agoWhere is the money 1'm at $16. None of the people have gotten paid. Including myself If this keeps up Poll Pay will not be in business long Sorry to here all these disappointing comments
By Lorie Jones
2 years agoI purchased the $15 PayPal option for $15.90 on March 4. I did not receive an error message of any kind. It is now March 15, and the $15 has not hit my PayPal account. I have confirmed that the email used is indeed correct. Please help. This is frustrating.
By Aiman Malik
2 years agoJust like everyone I haven't received my 25 pounds payout on paypal .. don't understand what the problem is ..
By Dylan
2 years agoCan’t payout as it still requires 5 days after the first survey even it has already been 6 days.
By Tim
2 years agoI got to the phone verification and it just does nothing please help me
By Sam
2 years agoYour lies about what we write is just an excuse for you to control how many panelist & how many surveys or issued out to other panelist like myself.We are the ones asked to give our opinions for researchers not the panel advertisers.So how can we give opinions in which satisfy you or the researchers if they have to satisfy you all in the way that you want.This will not make it the panelist 0pinion but yours. And with that being said there is no need of the lies about the suspention for 24 to 48 hours.
By Arzu Erdem
2 years agoi have €6,80 but i has problem with login and now i have €0,0 every day problem with enquete .
By Matt
2 years agoHi not received my PayPal payout of £15
By Justin Reynolds
2 years agoI was very close to being done with a survey before I couldn't pull up my keyboard on one of the questions no matter what I did no matter what I tried I could not pull up my keyboard it took like 15 minutes to try before I gave up
By Misty
2 years agoI did a $25 payout for PayPal and have not received the money and I have tried to email checked the faqs page and still have not been contacted? Please help!!
By ANNA Carbone
2 years agoHi I cashed out two $25.00 PayPal so total of $50.00 it went to a nonexistent PayPal address can you please help me fix this the correct email is address is annacarbone@redacted one payout was 8/26/2021 & 8/31/2021 each was $25.00 can you please help IVE been trying to get ahold of you and getting no answer back please contact me ASAP at annacarbone@redacted Thank you Anna
By Nellie
2 years agoI did the surveys like crazy to reach the 15.50 dollar cash out. And by the time I cashed out a notification popped up saying “You’ve done too many withdrawals” or somewhere along those lines. Which doesn’t make sense just it’s my firsg withdrawal request ever. So I have 15 bucks just sitting there not yet able to cash out and receive. Like what is this bs?!
By Leo
2 years agoStupid app is garbage. Took forever to get to $15.00. After being declined taking surveys or disqualified. Now I cannot get my money. Asks for phone verification, but doesn't do anything.
By Veronica
2 years agoHad 3 surveys back to back that were finished - went all the way to the end, took 20 minutes each, end at the end *didn’t give me anything* Please look into your app this is a new issue. I’m ok being kicked out if I’m not a good candidate but NOT when I’ve finished the survey! And the surveys were through different partners so it seems to be an issue your app is having.
By Deviana
2 years agoI’m having issues trying to cash out , I chose PayPal, but once I get to the verify number pop up it doesn’t let me submit my number I click the button but nothing happens. I spent days doing surveys to get enough to cash out. -lease fix ASAP.
By Anthony Castellanos
2 years agoI spend days doing surveys and when I was 39 cents away from cashing out the company block me from cashing out . That’s horrible people are struggling and this company rips people off.
By Zane Amick
2 years agoLike similar comments, I’ve cashed out with PayPal and have yet to receive payment. My email is for the correct recipient.
By Daniela
2 years agoI got banned when I had almost $500 MXN for no reason. It appeared that I “violated” their terms and will be suspended for 363 days
By Hazael
2 years agoPorque mi saldo de mi cuenta no se ve reflejado al entrar a poll pay pc, a pesar de que tengo una cantidad en mi dispositvo movil, al ingresar en mi cuenta desde la PC no aparece mi saldo, me gustaria que arreglaran mi problema gracias...
By Rolf Jacobsohn
2 years agoRegistered using the Google login function, worked for HOURS to generate $7.33 in earnings, - then your app did not work properly - Every time I clicked on a survey it closed down, today 8 May, 2021 on the iPhone XR software 14.5.1 So tried to fix this by downloading a fresh App, but it reverted to $ 0.00 even after logging in with Google. Minimum payout $ 10.50 - Still wis to earn the balance before I die !! Thank you, Rolf M. Jacobsohn, Singapore - WhatsApp +65 9754 0350
By LINCOLN CESAR SOSSAI CAMPIOLO
3 years agoHow should I complete a survey if every time now that I click o it it gives me a page to answer about my job but no options to reply :x
By Jess
3 years agoWhat number do I verify my phone i put in but dosent do anything
By Casandra
3 years agoI cashed out $25 with PayPal a week ago and have not received it. There is no way to contact the support team if they even have one. The “help” section is just a FAQ with no way to actually contact anyone. I need a resolution not “we’ll do better”
By Invest the market
3 years agoThe app is not letting me cash my earnings out saying it needs to be 5 days from your first survey before you can cash out even though now it’s been 7 days !!
By Ace
3 years agoMy account was suspended for no reason given and I can’t even do surveys because of that. HELP please
By Javier Hernandez
3 years agoI've done two Payouts but i have not received anything on my PayPal account. I've double checked both times that my email was correct
By Anders Kristiansson4
3 years agoFor some reason I get banned sometimes directly when I start a survey even if I havent been logged in for 12 hours or even 2 days sometimes. The banning is gone after 8 hours or so but I don't know the logic af this. And today I got banned for life it seems, year 2120. Seems there is a major bug on the homepage. Banned until: onsdag 6 mars 2120
By Danill Garcia
3 years agoI made the 15 90 i cashed out they sent me my poll pay verification code but still haven't received the money what's going on
By Simon njoroge
3 years agoI cashouted money using bad email address on 23rd march please help me to get the money back,the email I used is lejames671@redacted thanks
By Kakoljunior
3 years agoJust trying to cash out but it keeps poping up with a error saying my acount needs to be more then 3 days old? Mines been active for over a week? Can anyone help? Also for Australia put +61 in front if your mob number 👌
By Sheldon
3 years agoI accidentally cashed out Amorim gift card but I wanted to use PayPal and now I can’t cancel it can someone help me with this please!:0(
By Jonny McKee
3 years agoI tried to join but the app says that there are too many phone numbers and now I cant use the app
By manuela bedin
3 years agoI've been banned twice,but I haveneven started
By Sopp
3 years agoI accidentally paid out to an amazon gift card and now I can’t cancel it. I just lost $10.
By Ram
3 years agoApply pollpay payout but not received my paypal account please solve this issue..
By Jason Fraser
3 years agoHi today I cashed out my first $10 to my PayPal and didn’t receive the money I think it’s my fault because I wrote jay06135@redacted instead of jays06135@redacted I left the s out and I never received anything to my PayPal I’m hoping u can resolve the issue for me thank you
By lisa tebbutt
3 years agoi always get blocked
By Mamta choudhary
3 years agoThere is an issue in payout .I completed my 5.50dollers but payout is not done
By Michaela Easton
3 years agoSpecifically dates there is a report of fraud please can you put this in detail as don’t understand how?!
By Kellee Chrislip
3 years agoEvery survey I have participated in has dropped me and my account information says it cannot identify me. I do not understand what is going on and why I'm not allowed to participate in any of your surveys. Please help me fix this issue
By Errors
3 years agoEvery time I try to complete a survey an error appears and I am unable to finish it. This is also on pc not only on moblie. No was to report this I have searched the app for a customer service address or any link that will enable me to report this. I have credit available but however I am unable to cash out due to this. I hope this gets fixed as I would like to use the app again.
By Zain
3 years agoOk i try to do survays but there isn't any survays cuz i am in syria but i need the survays to get some money on my paypal rn but i can't because of this bug
By P devi
3 years agoPollpay mail id wrong entered payment request date 25/01/2020 wrong mail id devikowsika@redacted. So correct mail id devikowsika123@redacted correct mail I'd payment pls sent me sir.
By Ahsan Rizwan
3 years agoCompleted surveys over the last month finally made enough to cash out via ay store. I have not received my payment. Can anyone help how long does this take?
By Smith Abraham
3 years agoI made a cash out since yesterday till now I didn't received the payment and I don't know why. Thanks!
By Ayudd
3 years agoHi team,I m using your iPhone app,When I click ur survey,90% of time ur survey report failure.Sometimes if it get through it,it doesn’t load.If all goes well,it stuck in between,result in middle failure.At this time,I don’t have option left to cancel it & quote as technical issue. Please help and solve my this big problem.Waiting for ur reply. Thanks
By Sonya
3 years agoEvery time I click on survey to try and complete one I keep getting a error message saying server error in application it’s a joke.
By Anita Papreja
3 years agoI applied for my first payment on 3/1/2021 but not received yet.please sort it out.
By Jonathan Rigg
3 years agoApp wont let me cash out. I've been using it way, way longer 3 days and it keeps popping up a message saying that my account must be at least 3 days old. according to the history page on the app, my account has been active since 12/09/2020. I am reading tons of reviews that you don't pay out. And why is it that when i click on the terms, there is an error. That's a legal document and you must allow access to it. And for a 3rd aspect. How can you have no contact on the web page or app for customer support. I've contacted my lawyer and will be taking further action unless at the very least these 3 issues are corrected. And if you think I am kidding, contact me personally and I will give you my lawyers phone number. Thank you and have a fantastic day!
By Valdemir
3 years agoEssa mensagem de erro aparece quando tento fazer saque no app poll pay e ja faz mais de dia 5 tenho o app como resolver isso? ( você só pode fazer um pagamento 5 dias após o início de sua primeira pesquisa )?
By Quentin Shines
3 years agoKeep telling me my phone number is wrong wont let me cash out
By Malinda Caesar
3 years agoPoll pay phone number verification solved!! When you want to cash out and you need to verify your number simply put “ +1 “ in front of your number. For example, +14045555555
By Ashlea Schwarzbach
3 years agoEverything has been going fine so far. My phone number is incorrect and I can't find where to change it. I'm trying to cash out and it won't verify me due to wrong phone number. My phone number is 281-907-2685. Also it says my account is locked up due to whatever reason I do these surveys truthfully and correctly I've been doing this for forever. I actually had it in my pocket I don't know if that did something to it but I'm honest I don't rushI just don't understand why my account is locked up. Thank you
By Mechelle
3 years agoTrying to cash out but every time I put my number in it keeps saying invalid number
By Catherine Arnett
3 years agoI finally made enough money to cash out but every time I try to cash out using PayPal it tells me to verify my phone number and when I enter my phone number it tells me I am entering the incorrect phone number. Therefore, after completing enough surveys to cash out it won't let me!
By Sonam Mohapatra
3 years agoSir I have completed the survey of final stage but my 0.87 $ not credited final stage error occurred I have also attached screenshot
By Amanda jordan
3 years agoI make a withdraw from my pollpay account some hours ago have I have not been paid yet. Please help
By Amanda jordan
3 years agoI make a withdraw via Paypal but I have not receive the payment. Please help
By Tim
3 years agoI recently closed my account due to server problems it wasn’t letting me get any survey. So I opened up a new account and when I wanted to cash out it says it sent a sms code but I never get it or it also says this number has been used before. Please help I want to cash out my earnings for the surveillance did
By Jasmine Montoya
3 years agoI did a payout for a paypal in the amount of $10 an its still not in my paypall account an its has been over 24hrs an it says it was sent but i dont have anything
By Sarah
3 years agoI recently did a payout for a gift card and I haven’t received it yet it says “requested” so when will I receive my gift card?
By nina ashley
While completing the sign up information, such as my profession, household info, etcetera — there was several offers I could see in the background — ranging from $1 to $3. They were clickable, but I decided before I complete a survey, I should finish my sign up survey. By the time that was completed, all of the surveys I had noticed in the background were gone. There were zero surveys to complete. Nothing was available. Now i’m not sure if it was because of my answers that I no longer qualified for said surveys, but I thought it was strange that they all disappeared. I wish I would have stopped the sign up survey I was doing to take advantage of the $1 and $2 offers before I was disqualified from them. So here’s a tip — answer as little as possible when it comes to the sign up survey, so as to not disqualify yourself. And if you see a paying survey, TAKE IT IMMEDIATELY! Don’t wait to complete anything. I will now be deleting this application, because what is the use if I do not qualify for anything. I’ll say it again — give them the bare minimum answers and be as vague as possible. The more info you give about yourself increases the odds that you will be disqualified from good paying surveys.
By rice_qq
I joined this app because I had seen other people saying it was another way to make a little bit of pocket money for mostly easy work. After a couple hours, I realized how poorly laid out this app is. They’ll have you do what feels like endless qualification questions for you to get surveys, just for when you finally load into a survey and answer one question they’ll tell you “you don’t qualify” and kick you out. Sometimes it happens at the start or you’ll get through the entire survey and then they’ll kick you out for not being the target audience, they’ll give you a literally penny for your troubles. I recently completed an entire survey only to not get paid the said amount because “I wasn’t the target demographic”. They also steal your time because a survey will be only 5 minutes long but once you enter, it’ll tell you it’ll be 25 minutes long and you’re only getting paid pennies on the dollar. They don’t let you cash out when you want and they try to block you from actually cashing out. If you’re looking to make some extra change, don’t get scammed by this app and try something else!
By iNorzeYT
To prove this app is a scam, you literally have to search it up on google. I wasted my time on this app and got $1.87 dollars, at first I thought it was a legit app by the reviews but when my brother asked me if it was really legit, I tried searching it up on google and what I found was shocking, it said “This website is a SCAM. They mislead you into thinking they're going to pay you for the hours you waste doing mind numbing surveys. In reality, when you get close to £5 (the minimum cash out) they freeze your account on the pretext that you've given "contradictory answers". Have nothing to do with these fraudsters.” I am in shock and now that I and you know this, PLEASE spread this rumor so people like us trying to make money don’t get scammed. I also read some other reviews, the app responses to the haters are pretending they are going to try to improve their app and make us happy, if they response to me or reading this right now, all I gotta say to you is that you are a bastard and you’re a horrible person.
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