AB Info app not working? crashes or has problems?

AB Info Status

Last Updated on 2019-05-19 by Reuter Paul

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Common AB Info Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot AB Info app on iOS and Android devices. Solve all AB Info app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

AB Info iPhone Issues and Solutions

AB Info iOS app crashes, not working, errors
AB Info iOS app network issues
AB Info on iOS has black/white screen

AB Info Android App Issues and Solutions

AB Info has errors/crashing/not working
AB Info server network connectivity issues
AB Info has black screen

AB Info iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever AB Info app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix AB Info app crashes or not working on Iphone (iOS):

Close and restart the AB Info app on iPhone
Update AB Info app to the Latest Version for iOS
Uninstall and reinstall AB Info iPhone app
Update your iPhone to the latest iOS version

Fix AB Info on iPhone unable to connect to server/internet connection issues::

To resolve AB Info network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix AB Info black/white screen (blank screen) on iPhone:

Follow the AB Info iOS app troubleshooting guide Here →

AB Info Android App Issues and Solutions

Fix AB Info not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent AB Info app issues:

Force Stop the AB Info App
1. On android, goto "Settings" » click AB Info app. » click "Force Stop".

Update AB Info to the latest version on PlayStore

Clear AB Info App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "AB Info app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch AB Info.

Fix AB Info unable to contact server/ AB Info internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click AB Info » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got AB Info » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch AB Info on android.

Solve AB Info black/white screens issue on Android:

Follow the AB Info android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Reuter Paul, developers of AB Info.

About this app

Weiterhin bieten wir alle Infos für Tourismus, einen Infopoint mit den wichtigsten Links für die Bürger der Stadt. Hier finden Sie alle News und Events der Stadt. Informationssystem für Annaberg-Buchholz und seine Gäste. Eine App für jedermann und jeden Tag. Notruf und Bereitschaftsdienste, Wetter und aktuelle Baustellen Informationen. Ein “must have“ für alle Annaberg-Buchholzer und Touristen der Stadt.